Well - at least we aren't alone. My wife and I just returned from the Hotel Faro - and after reading the pervious few comments, feel a bit better. We thought we had upset someone at the hotel, that runied our stay. First - No way its a 4 star!!! 2 star max only because it's on the ocean. We had reserved a King size, non-smoking room, and were stuck with two double beds in a smoking room. Food was aweful! of the 8 meals we paid for in our all inclusive - two were OK - 3 barely edible and the other three - we walked in - looked at what was lurking in the steam trays - and ran out! Also - we never ate at a table that didn't have dirty dishes pushed off to the side. The waiters refused to bus the tables, and there is very limited seating. Several times our requests at the front desk were pushed aside - "Come back later" we were repeatedly told. The on site activities consisted of a pool table that leaned to the left (made for some interesting shots), a ping pong table, with two broken, squished balles and an air hockey table that didn't blow air. Much more I could say - most of it said in the past few responses - but one last shot - we had arrainged transportation to and from the airport - with an assigned time for our return. The company showed up 45 mins. early as were were out by the pool catching a last few rays. The rep. form the transportation company informed me that they had called two days earlier and left a message at the front desk about the time change. Needless to say that message never made it to our room, that would have required effort on someone's part. The experiance here turned us off to Mazatlan for good. We won't go back. Cabo is a much better palce to visit.

Just returned from a one week stay at the Faro. Best thing I can say is that it is a very peaceful and lush location, best of all the resorts in Maz. It was fun to visit the Golden Zone, but I wouldn't have wanted to stay there. The beaches in front of the Golden Zone hotels were an absolute gong show, but we could return to the Faro to relax undisturbed.

The Faro itself is no better than a three star. There is nothing to do - there is no unmotorized water sports equipment to borrow, no activities staff, no pool or beach waiters. The pool is very small, but warm. The food was bad, refried beans and some unrecognizeable mystery meat dishes for every meal. The omelet lady didn't work on Sunday. I laughed about a previous reviewers comments about weiners for every meal - so true! We ended up eating out a lot as there are some very good restaurants in Maz. I couldn't stomach the thought of refried beans, rice and weiners most nights, which was unfortunate because we paid for all-inclusive.

If all you want in a hotel is to sleep and eat breakfast each morning, then return in the afternoon for a peaceful dip in the pool, then the Faro is adequate. I don't know if I would revisit Mazatlan at all, but if I had to I may stay at the Faro again just for it's location away from the rat race.

My husband & I just returned from a week stay at the Faro. We were exptremely disappointed at how unwelcome we felt--all week long!! We found the staff extremely unfriendly to the point of diverting their eyes so as to not make eye contact--needless to say, it was difficult to get even the minimum amount of service one would expect FOR THE PRICE. The Faro is definitely rundown and in need of extensive renovation. The tennis courts have no nets; the asphalt has big holes. The steps to the beach are badly worn and UNSAFE. The beach itself has it's natural beauty but is not "kept up"--we found litter and broken glass. The palapas are in disrepair. There are not enough chaise lounges for the number of guests. As another recent guest wrote, the rooms do smell like musty basements and our bathroom smelled of urine. The rooms are stark and bare. Forget about the possibility of any appliances--including the refrigerators listed as a feature of the rooms. . .When we inquired about a small refrigerator we were told that they were all taken out a year ago!! There are no coffee-makers or hair dryers, etc. in the rooms. There are no "little extras"--in fact,we asked for 2 face cloths (washcloths). There were none. On several days there were not enough bath mats to go around--(and there are certainly more rooms than guests!!) When we asked to speak to the manager about our concerns we were told to come back at 9:30 when she'd be in. At 9:30 we were told she would be in at 11:00. I think you get the picture... The Faro does have a lovely view. Our suggestion is that you stay almost anywhere else in the area and on one of your beach strolls, stroll by the Faro and enjoy the view--but please don't throw your money away by staying there like we did!! We booked through a discount air plus hotel deal so we had to stick it out. The other recent reviewers have it right--we say "stay anywhere BUT the Faro!!!"

We just returned yesterday from Mazatlan..staying at the Faro. Having never been there before I checked the internet and it sounded like a good place to stay. At that time....the reviews were fairly good. First of all...the amenities said all the rooms had balconies. We got a marina view and had a patio door with a railing across the outside of it. The pool area was fine but so much greenery we couldn't see the ocean. Had I know either of the problems existed I would have requested ocean view but thought I would be at the pool most of the time. I couldn't walk the beach as the only way back up was many...many steps and my hips and legs not being used to steps like that...I was pretty much confined to the hotel unless I took a cab back from wherever. There is no way up to the lobby unless you take steps. The food was horrible and the so called sausages or whatever they were looked like oscar mayer all beef weiners that haven't been cooked. They were in most everything at one time or another during the week. If I ever go back to Mexico....this place definitely made me consider never going again. It took us a couple of days to get the maid to give us washclothes. A tip finally got through to her. Bad place...bad food....bad location and a very unpleasant trip!!!