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Hotel Mercurio: Traveler Reviews

Call now to book: 1-800-733-5916 from Orbitz
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 80 reviews
80 Reviews
5.0 of 5 stars
37
4.0 of 5 stars
23
3.0 of 5 stars
11
2.0 of 5 stars
5
1.0 of 5 stars
4
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#8 of 103 hotels in Puerto Vallarta
Show Hotel DetailsHide Hotel Details
  • Rooms: 28
Address:
Francisca Rodriguez 168
Colonia Emiliano Zapata
Puerto Vallarta 48380
Mexico
Check Rates: $40 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Hotel Mercurio

( 24-28 of 80 )
“Great service, terrible room”

Hotel Mercurio

3 of 5 stars
Paradise Valley, Arizona
Apr 17, 2008
1/2 found this review helpful

I chose this hotel based on the reviews on this site. The staff are very friendly. The location is great. The breakfasts are good. They have good wireless internet and nice TVs. The rooms however are very bad. I was given the choice of 3 different rooms and they were all bad. If this hotel were to renovate the rooms it would get 5 stars. Probably would not stay here again.

  • This TripAdvisor Member:
    • Liked — Service
    • Disliked — Room
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nels's Summary
Date of Stay: April 2008
Traveled with: Friends
Visit was for: Other
Age group: 35-49
Member since: September 23, 2005
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 1 of 5 stars Rooms
    • 5 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Young singles
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Great pool scene, Pet owners, Families with young children, Families with teenagers
Was this review helpful? Yes No
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Average price*: $40 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Keeps Getting Better”

Hotel Mercurio

Apr 17, 2008
2/2 found this review helpful

This was the 3rd year that we have stayed at Hotel Mercurio and each year the ammenities and service keeps getting better. Yes its a small hotel that caters to the gay clientele but it is not a hole in the wall. Over the past two years they have upgraded the AC units, installed flat-screen TV in the rooms and at the pool, and now they are installing another upgrade to the TV system. The service is wonderful. They take your luggage up when you check in, give you a free drink upon arrival (when the bartender comes in which is around 3pm), provide all the info that you may need, and above all it is close to everything. We will certainly be back next year and can't wait to see what you have new for us on the next visit.

  • This TripAdvisor Member:
    • Liked — price and location
    • Disliked — bathrooms need ungrading
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
deone107583's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: April 17, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Tourists
I do not recommend this hotel for:
Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Other
Was this review helpful? Yes No
Check Rates
Average price*: $40 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“amazing!!!!”

Hotel Mercurio

5 of 5 stars
Los Angeles
Mar 24, 2008
1/1 found this review helpful

This hotel is fantanstic. The rates were reasonable. The service was very friendly. Just everyone who worked there spoke English. They were very helpful. The free daily breakfast was tasty. It was a real breakfast, not just continental breakfast. The rooms were clean and nice. I highly recommend this hotel to any gay traveler.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaliErnie's Summary
Date of Stay: March 2008
Member since: March 24, 2008
Was this review helpful? Yes No
Check Rates
Average price*: $40 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Some considerations”

Hotel Mercurio

3 of 5 stars
Pennsylvania
Mar 22, 2008
3/3 found this review helpful

My partner and I recently returned from a wonderful six day trip to PV. The best decision we made was to stay in the Olas Altas section as it is a safe easy walk to anywhere, in an area that best reflects the true charm of the area.

Our review of the Hotel Mercurio, however, is somewhat mixed.

First the good….
The hotel is in a great location. The staff is friendly and accommodating, and the pool/lounge area charming. Breakfast was complete, consisting of eggs, meat, fruit, yogurt, juice, and wonderful muffins/pastries. Cocktails, served during the evening, are reasonably priced, and provide a wonderful opportunity to meet other guests. There is a computer for guest use, and wi-fi access.

Now the bad….
We were booked in a “deluxe” king room. Unfortunately, we were quite disappointed even with modest expectations. I would like to describe our room as “rustic”; however, it was more like a cheap motel room. The moderate sized room was a square with a separate bathroom. The closet was built-in shelves covered with a curtain that protruded into the space. In one corner there was a sink/counter that was covered in old, chipped tiles. The TV was definitely not plasma, but a small screen, older model suspended high on the wall “hospital room” style.
The bathroom was quite cramped. For some reason, the toilet was positioned directly towards the shower wall giving very limited clearance making it impossible to sit with your feet on the floor. My partner, being slightly taller than my 5’8”, had to put one leg through an open part of the shower, while I basically sat “side-saddle” in order to be comfortable. In addition, we had to jiggle the handle after each flush to stop it from running. While showering, water often went from comfortable to scorching-hot , and there were constant “clanks” and “thunks” from mechanical operations 24 hours a day. Finally, voices from guests reverberated late into the night outside of our room.

In all fairness….
We were able to take a peek into another deluxe king room on our floor. Both the living space and bathroom were spacious, well-appointed, and appeared to have been recently renovated. I would recommend that the owner consider reevaluating the rate structure to represent not only the number of guest but the quality of the room. Had we known, we would have been more than willing to spend accordingly.

All-in-all we would consider a repeat stay, however, I would call to verify room location and description.

  • This TripAdvisor Member:
    • Liked — Location
    • Disliked — Room
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johnsquared's Summary
Date of Stay: March 2008
Traveled with: Spouse / significant other
Visit was for: Other
Age group: 35-49
Member since: March 22, 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Young singles, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, People with disabilities, Great pool scene, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Other
Was this review helpful? Yes No
Check Rates
Average price*: $40 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Cosy home base while in PV”

Hotel Mercurio

Mar 11, 2008
1/1 found this review helpful

We stayed here last week for 7 nights. I wasn't going to write a review but when I read the last review, I was angered at how the reviewer misrepresented this place. So here's my take on it.

First of all, if you're staying in the old town (which I much prefer) you won't find any 5 star american hotels; if that's what you need, stay up at the hotel zone in the north end.

Mercurio is not the ritz but the owners try very hard to make it comfortable. It is certainly not deserving of the criticism given in the last review.

Room: I would describe it as basic but cosy and charming. From the pictures of other places in the area, it looks very similar.

Great features:
Courtyard is very relaxing and beautiful for hanging around during the day, breakfast is fantastic ( and I mean fantastic!!), price is good value, location is the best of all the gay hotels (at least for us since we spent most of our time in the old town), 2 minutes to the beach, staff are friendly, internet and voip service was very convenient for dealing with the airline, AC and hot water worked well, fridge and room safe is convenient, , having room next to the courtyard was good for daytime
sunning (but not for nighttime sleep).

Annoyances: I wish they would rethink putting a big screen TV right outside a room window. The noise carries into the room and they turn it on from 8am to 10:30pm.
The bed mattress was a bit too firm for me. It may have just been my room because other guests told me theirs was ok. In all fairness to them I should have discussed it with them but chose to put up with it instead. It wasn't that big a deal to me.

Overall: I would recommend this hotel based on location and value alone, but its many other features make it a sure bet to pick.

If you like to sleep in past 8 am, beware of rooms 105 and 106 for noise as the back of the TV (where the speakers face) is a few feet from the room window.

  • This TripAdvisor Member:
    • Liked — Location, breakfast, staff
    • Disliked — noise from TV outside; firm bed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mapleleaf72's Summary
Date of Stay: March 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: October 08, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Older travelers
I do not recommend this hotel for:
Young singles, People with disabilities, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Great food / Wine, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $40 (year-round)
Call now to book: 1-800-733-5916 from Orbitz

Reviews of Hotel Mercurio

( 24-28 of 80 )
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Hotel Mercurio Address

Francisca Rodriguez 168 | Colonia Emiliano Zapata, Puerto Vallarta 48380, Mexico