This was our second spring break trip to PV and Plaza Pelicanos. We enjoyed seeing some of the same people this year that we had met last year and meeting new people. It seems like most of the vacationers are outgoing and love to visit - makes it really fun !

We stayed in the Grand Section, partial ocean view, and our room was clean and quiet. The maid service was excellent We found all of the other staff to be excellent and friendly - front desk, restaraunt help, and bartenders were all good.

The buffet was adequate. Drinks were good. The snack bar at the swim-up bar was very good with a little different offering each day. They had a Mexican Fiesta on Tues. night (which was part of the all-inclusive package)and the food was very good and it was a good show.

Transportation from the hotel is very easy. There are always cabs at the Front door and the average fare to downtown is about $6.00. A person can also walk out to the main avenue and catch a bus to just about anywhere in the PV area. And no reason to be hesitant of the bus system - anybody at the hotel will help and so will people on the street and fellow bus riders will help.

One note - we went over Easter and the week following. We found out that it was Mexico's spring vacation that week. There were many young Mexican spring breakers staying there and they kind of took the pool over in the afternoon and were a little loud for our liking. Lots of other Mexican families were enjoying their stay at the resort also. We had our own spring breakers with us though and they enjoyed meeting several young ladies staying at Pelicanos and everyone had a nice week together.

We loved the hotel we were in the grand side...all was great!!! the staff was awsome...would go again...was clean etc....great distance from town...all was good...

Well, it is what it is... the pools were plentiful and clean!!!!!! Initially I was a little spooked by the pool in Section1 as it was full of litlte kids in diapers and a few drunken rowdies... went for a walk found 3 other pools and enjoyed all of them. The adult pool was secluded and was a great hide away in the afternoon when the relentless boom boom boom of the looped music got to be too much, I usually had it to myself or maybe another couple, met some great people there. I found all of the staff friendly and helpful, sometimes you have to smile and say Hola first,makes you approachable. Ah the food ......Woman can only live on yogurt and pineapple so long, it all started to taste the same after day 2. I would suggest breakfast@ the buffet, burgers @ the snack bar and out for supper. Try to eat Mexican, we travel to experience different things so step out of your comfort zone!!!! Beds like bricks! Stop at Wallymart and get a mattress topper if it is an issue. All in all met some great people and had a holday. life ain't all bad. Have paid the same amount of money for an all inclusive on the Mayan and it was a nicer facility but it was also newly opened so I think it was a deal. Did PV a lifetime ago and lam thinkin twice is enough.

I had seen some negative reviews for this place on this site but it we got such a good deal from bookit.com we thought "what the hey". Also some of the complaints people had about this place seem to be of the "I didn't follow directions so now I'm annoyed" or "I didn't pay attention when booking" variety as well.
You definitely have to pay attention when you book here because it would be easy to book "club" level instead of "grand" based just on room descriptions. "Grand" is not only a room designation (semi-ocean front, a quieter complex) but is the higher of the two as far as level of services included in the all-inclusive package. For around $10 extra per person per night, "grand" gives you the specialty restaurants and better liquor (not "well" brands) although not quite the top shelf which is reserved for the time share folks. Club (cheaper) gets you in the phase 1 hotel surrounding a pool and a short walk from the ocean as well as a more limited palette of services, food, etc.
All that being said I thought the service was solid to very good. The staff was friendly and attentive although the promised wait service at poolside was for the most part non-existent, if you wanted a drink, 9 times out of 10, you went to the bar and ordered it, no big deal. The food at the specialty restaurants was surprisingly good and the breakfast buffet had made to order omelettes which made up for some of the buffet's shortcomings. Decent burgers, dogs and other quickie lunch fare was available pool side. This resort is a little on the older side and is not a high rise modern hotel by any means. It more quaint and "older" Mexico. For the price, my wife and I were very satisfied and wouldn't hesitate to return someday if we get another good deal.
One very important point; I hate getting constantly pitched to join the time share. The hard sell drives me up the wall as I didn't pay to come to hear a sales pitch. I was asked to come to the time share presentation exactly twice here; once when checking in and once when they called me to ask if everything was ok the first morning there and each time it was a polite and non-pressured request. It was very nice not to be hounded on an all inclusive vacation for a change!