Our one night stay at Terminal City Club was quite pleasant mainly due to an 'eager to please' bell hop. His youth and energy were refreshing and charming. It was apparently clear that our happiness was of utmost importance to him. The next day he loaded our luggage up on his cart and walked us to the Canada Cruise Terminal making our registration and boarding our cruise seamless. (We would have never found our way alone.) The Club Restraunt was cold, stuffy and definitely lacking in charm next to the service we received at the hotel. Our hats off to this young man ... bravo for a job well done!

We stayed here prior to a cruise. The hotel is centrally located and within easy walking distance to most places. The staff was helpful and the hotel very nice. Our first room had a terrible view of the side of a building. They quickly changed us to a second room which was a suite with a view of the water. We ate at the pub downstairs and the food was good. A typical pub type atmosphere. Unfortunately, we didnt have an opportunity to use the amenities, but they looked like the pictures.
We also stayed at the Pan Pacific and this is a much better hotel all around.

The Terminal City is an old established Vancouver club, which has been reborn with the addition of a luxury tower incorporating up-scale condos, several floors of luxury hotel suites, and extensive recreational and spa facilities. It is a fabulous property -- just across the street from Canada Place and the major cruise port facilities. If you get a room with a harbour view, you'll be able to look down on moored cruise ships, and see float planes coming and going... and all of this with the skyline of North Vancouver and the Canadian Rockies in the background.

We chose a junior suite facing the harbour. With a wall of glass, the view was exceptional. Otherwise, the room was fairly typical of what one would expect in this price range. The restaurants are very good, but the street level features a wide variety of excellent restaurants, so there is no need to feel confined to what is offered on site.

Service was flawless, and especially gratifying at a property wherein the hotel is only one of several areas of service.

This is not the best known hotel in Vancouver, but the facilities, staff and location are exceptional. Great room, excellent fitness centre and very attentive staff who are eager to please and go the extra mile. I found the price extremely reasonable given the going rate at comparable properties.