My stay at this hotel definitely surpassed my highest standards. From the time I met the very hospitable front desk agent until I checked out, I was treated with extra care. All the staff I met made a special effort to ensure I was accommodated in every way. My suite was quiet, clean and very comfortable. If you are staying in the Cambridge area, I highly recommend this hotel.

I have stayed at many other Best Western hotels, but was disappointed by the standards of cleanliness at the Cambridge one. The place didn't look as though it had ever had a proper clean!

The pool was great, however, and I particularly liked the whirlpool. Breakfast wasn't brilliant, but I have tasted worse.

My wife and kids stayed at the Best Western Cambridge Hotel on august 19. When we arrived from our chaotic day at the african lion safari ( which is nearby ), we received a very warm greeting from the lady at the desk and she gave us helpful tips to nearby restaurants in the area ( Boston Pizza was amazing ). I have to say that our hotel room was bigger then expected, well cleaned and maintained. Had a great time with the kids swimming in the hotels pool and my wife enjoyed herself in the whirlpool which is located in the pool area. Monday morning we received our wake up call right on time and went downstairs for breakfast which was included in our rate. There was a lot of variety of things to choose from, everything was fresh and the staff was very friendly. I have to say that I felt like at home staying at this hotel, thank you everyone and my family and I will definetaly be back !

I stayed at Best Western Cambridge due to a storm stay. When I arrived there was only one room left and it was $149. Pretty expensive but I was desperate and the hotels around were all booked up ( I checked about 6!).
When I saw the room I knew there was no way I would normally have stayed there if it weren't for the blizzard. The room was filthy; there were finger prints on the doors, hairs in the sink and water stains all over the bathroom vanity. The carpets were not vacuumed and were strewn with papers, lint and there was even a bottle cap on the floor in plain view! I complained and the front desk attendant actually came herself and cleaned the room up. I cannot feel it was more than a surface job and I did not feel comfortable in the room after . It is clear to me that their cleaning staff was substandard since they were missing basic vacuuming and counter wiping skills. Yuck!
The buffet in the morning was miserable and poorly laid out. I would not stay here again. Thank goodness the storm had stopped and I got out of there quickly....