Wonderful hotel! Rooms provide excellent ammenities, full kitchen, amazing bath, and seperate bedroom and living areas! One complaint about the room though is how uncomfortable the mattress' are! Not the best for those of us with back problems! We had requested an early check-in for noon, however upon arrival found that the customer service rep we spoke to over the phone had not submitted the request for us! The staff, however, were quick to react and promptly upgraded our room so that we would be able to check-in. Staff is very helpful and polite! The location is excellent, close to the Metro and central to many downtown shopping areas! Enjoyed my time here immensly.....a must stay when in Montreal!! I will be returning on my next visit!

The rooms are fine BUT... When we arrived they had decided that the 2 SEPARATE rooms w/queen beds that I had booked could be changed to 1 room with 2 bedrooms and 1 bath!!!! That meant that 2 couples (who had not planned on staying together) had too! Reservations were made 3 months ahead of time...directly with the hotel. I confirmed my reservations 2 days ahead of time, and STILL when we arrived they had decided to put us in one room w/2 bedrooms and of course, they had no other rooms available. -- They told us it was overbooked! Beware, you may not get what you expect.

Otherwise, the rooms were fine, but this started our vacation off with a bad taste.

What a great suite/apartment (I don't know what to call it, to be honest)!! It's in downtown Montreal and had everything - a fully-equipped kitchen (plus dining area), DIGITAL satellite TV (over 100 channels - wicked!), FREE high-speed internet (finally - it's about time hotels made this a standard feature!!), really large bathroom, a walk-in closet, 24-hr room service, and more. The hotel was in the same building as the Crowne Plaza hotel - which I've stayed at before (also very nice - it's actually how I came across and found out about La Presidence), which means that you have access to all the facilities of the Crowne Plaza - it's pool, exercise rooms, restaurant, bar (relaxing live music, btw!), convenience store, indoor parking, and concierge services. It felt very homey - I think that was the idea behind the design. Really nice, if not hidden, gem of a hotel/apartment/suite/whatever. Surprisingly, our quoted rate was much better than we had expected (particularly after we settled in and saw the room and the facilities). I would seriously recommend this place.
It was also neat to have a subway station right next to the hotel - made access to anywhere in the city real easy.