Staff was helpful, rooms were terrific for the lower price than most hotels. Very centrally located, and a block away from a metro stop, and walking distance to countless restaurants. Continental breakfast at hotel is good, even though it is not served in restaurant, which is a little strange. I chalked it up to being part of the whole experience.

I wouldn't think to stay anywhere else in Montreal!

The Presidential suite (two bedrooms, one with king and one with queen beds, and a huge living room with pull–out sofa bed) was presidential indeed (huge, spotless, and nicely furnished, jacuzzi, etc.) and easily accommodated 2 couples and a single person at much less cost than three hotel rooms would have been. When we were fewer guests, we moved to a junior suite (one queen bed and a separate living room with a pull-out sofa bed) which worked nicely for a couple and one other person. La Presidence is contained within the Crowne Plaza Hotel, with a separate entrance and "concierge" desk, but you can take full advantage of the Crowne Plaza's facilities. It seems to be intended primarily for long-term guests, but works nicely for families or groups who want a kitchen and a little extra space. It's conveniently located -- two blocks from central bus station and a half-hour walk to Old Montreal. Their reservation system was not quite up to the task (there was a bit of confusion about our reservation when we arrived, but the reservation was eventually found and then we were given the key to a room that was already occupied and those who had already been assigned to the room returned to discover that their key card no longer worked after it was reassigned to us), but all problems were apologized for and cheerfully corrected. If you get a package that includes the "deluxe continental breakfast for two" -- and, like us, are more than two people, be forewarned that, at $13.75 plus gratuity for each additional guest, it may not be worth it. Also, note that they have their own website, lapresidence.com, and will match any price you find elsewhere and give you an additional 10% off.

Wonderful hotel! Rooms provide excellent ammenities, full kitchen, amazing bath, and seperate bedroom and living areas! One complaint about the room though is how uncomfortable the mattress' are! Not the best for those of us with back problems! We had requested an early check-in for noon, however upon arrival found that the customer service rep we spoke to over the phone had not submitted the request for us! The staff, however, were quick to react and promptly upgraded our room so that we would be able to check-in. Staff is very helpful and polite! The location is excellent, close to the Metro and central to many downtown shopping areas! Enjoyed my time here immensly.....a must stay when in Montreal!! I will be returning on my next visit!

The rooms are fine BUT... When we arrived they had decided that the 2 SEPARATE rooms w/queen beds that I had booked could be changed to 1 room with 2 bedrooms and 1 bath!!!! That meant that 2 couples (who had not planned on staying together) had too! Reservations were made 3 months ahead of time...directly with the hotel. I confirmed my reservations 2 days ahead of time, and STILL when we arrived they had decided to put us in one room w/2 bedrooms and of course, they had no other rooms available. -- They told us it was overbooked! Beware, you may not get what you expect.

Otherwise, the rooms were fine, but this started our vacation off with a bad taste.