Friends and family stayed in this hotel recently as I had arranged my parents' suprise Ruby Wedding Anniversary 5 mins walk away and recommended this site to them. It was shambolic from start to finish. The bookings were wrong, one room was the size of a toilet and the other had water dripping down the walls over the electric socket. One group of friends were relocated 20 mins drive away - negating the point of having a hotel within walking distance - and the others given a room the size of a large toilet, rather than a small one.
To top it all, I was charged twice for the one room I paid for and when I complained, told I was lucky 'I hadn't been charged for all 4 rooms'. The manager refused to come to the phone because she was 'stressed' and I only managed to talk to her after 8 days of ringing every day to get the erononeous charge refunded. I felt I was going mad. When I spoke to her she was rude, unhelpful and hung up on me. I have never, ever experienced a time like it. Please don't go - it ruined our family do.

Very disappointed ,wallpaper coming off.cracks in bedroom wall,
unsafe electrics.Staircase carpet threadbear and dangerous.
Some staff unable to understand english which made things worse.Fire escape blocked by armchair.
We were unable to sleep on Saturday night due to noise from locals waiting for taxis and fighting .Police where outside several times during the night trying to control the fighting.
What should have been a quiet weekend in the cotswolds turned out to be a nightmare.
Would not recommend staying here.

Stayed here on business. THe hotel is being refurbished and would recommend asking for a room that has been done. The room was large and comfortable, bathroom was very clinical but functional. The windows all have wooden blinds to cover them which means the room is never dark with light straeming in from outside. The food was very good value with a surprising menu mainly consisting of Thai food, although they also do British as well.The service was friendly and efficient.
My one complaint was the noise. I stayed midweek so no night club but there is a taxi firm next door and the railway station car park near. There was constant door slamming until after midnight and as the room doesn't have air conditioning you need the windows open when it is warm. To make matters worse at 6 am the dustbins are emptied, including the empties from the bar. Did spoil a reasonably good nights sleep. This is more a pub/restaurant which has bedrooms than a hotel, the facilities are basic, the room has small TV and tea/coffee but not much else Still at £69 per night B&B what more could you expect.

Worth a visit for a night or two but not much more. I am sure there are better quality hotels in the area but this is good value.

Room and bathroom spacious, new and spotlessly clean. Staff welcoming. I was a little surprised to pay on arrival as this is not the norm in most hotels that I stay at - perhaps they have had problems. Full English breakfast very good.

There was one major disappointment - noise from the surrounding night clubs as clients sought taxis from the nearby taxi ranks, and what sounded like a chainsaw running from midnight til about 3 in the morning. I came home to sleep! Probably a little better during the week - but I would not visit again at a weekend for this reason only.