This hotel is lovely and in a fantastic location as O'Connell Street is just around the corner and its really close to lots of cafes and shops and easy access to public transport.
The hotel rooms are very clean and have everything you need including a great shower.
The reception were great with checking in and out but when we asked for a taxi to be ordered for us one night we were rung back up as the foreign man on the desk did not understand what we asked for?? we waited 40 minutes and we asked again, we were then told to go and wait in reception for it which we did but apparantly they were struggling to get one for us even though we could clearly see lots passing by the hotel entrance!!! All in all it took well over an hour to get a taxi!
The next day we asked them to book us onto the ghost bus tour,we waited an hour before ringing them back down, they told us the phone lines for that were closed as it was a sunday so they told us where to go to get the bus(you can pay on the bus too as long as its not fully booked) and to turn up at 7.45pm as the tour started at 8pm, turned out the tour started at 7pm and we missed it!!! We were not in the least bit happy at this!
I don't think having foreign workers at reception helped, its fine if they know what they are doing and can speak English!!
All in all (after all that moaning!!) I would go back because of the location and price :)






Value
Rooms
Check in / front desk


Cleanliness



