We stayed here for one night - good Friday the 21st march 2008.
We had a party of 4 adults and 4 kids (aged 9, 7, 3 and 1)

The kids had a great time - They particularly enjoyed the swimming pool, meeting other children and there was a childrens entertainer making animals out of balloons etc.

We adults enjoyed the price which was good value, 2 family rooms foor 119 euro each per night. The food and drink were okay, a little pricey for what you got, but no major complaints. And all my dealings with the staff were positive.

As it was good Friday and all pubs were shut, the hotel bar in the lobby was very busy serving food and drink to the residents of the hotel. The place was full of people with kids. At times it felt like the kids were running the place. If I was on a a business trip, a romantic getaway, or a weekend with the lads, I would have been horrified.

I would reccomend this place as perfect for those with children looking for good value and good facilities but if you fall into any other category this place might just drive you insane!

Having spent the weekend in this Hotel I was very dissatisfied about the renovation work being carried out in the bar area. Our group had planned on watching saturdays matches on the large screen in the main bar area but this area was closed due to renovation work being carried out. This meant everybody sitting out in the lounge area.Trying to get a seat was very difficult. When booking this hotel there was no mention that renovation work on this scale was being carried out. I spoke to several people and they were all very unhappy about this.
Also this hotel is supposed to be child friendly but it is very difficult to get around with a pushchair due to steps.
We were also very dissapointed with the fact that the pool was closed for several hours on Sunday morning.I think this was because someone had got sick though which at least proves they keep the pool clean, try telling this to a bunch of children all excited about going for a swim.

just back from a night stay with our two kids (4,1) and really enjoyed it. Pool area fantastic for the 2 boys. very clean and staff excellent. room was nice but could not open windows because we were on second floor and boys would have fallen out. Room very clean and no problem with extra towels. I would recommend this hotel if you have small children.

We stayed in the hotel with our 2 youngest children: 6 years old and 6 months old, at the time; We stayed during the Halloween break, for a full week;
The location of the hotel is NOT walking distance from the centre of town, no way, and I was very disappointed when I found out since I had specifically asked when I made the booking, and I had been told walking to town would be no problem.
When we arrived into the hotel, we had to queue in line just like you do when you are checking in at Dublin airport.... on a busy day; The staff were very nice when they had the time to be nice, they were under too much pressure most of the time, but they were quite obvisouly trained to greet you everytime you came across them -most of the time they were nearly running!
The accomodation was medium standard, we had a "family suite" which was fine, what you would expect I guess for the price, it was not very clean nonetheless and I noted that they clean the rooms in record time!!! hence the mediocre result, but then the hotel is so big the cleaning staff are probably under huge pressure also; But not an excuse!
The restaurant was dreadful: my husband refused categorically to eat in it; Since there was no other restaurants within walking distance we had to take the car every time -which is what we were hoping to avoid since we had the baby; I ate in it a couple of time so that our 6 year old would not miss on activities and it was over priced and very poor;
The bar/lobby: very big but again I coulnt help comparing to an airport!!! You know when all the seats are full beside the boarding gate and you keep waiting and waiting until one become free then you run for it? Same thing; It was also a strange mix of merry people (parents and single people) and children making their way through the tables full of pints and littered with crisps;
I could go on and on, (the fact that it is such a badly designed place for buggies despite being a family hotel) and I will find 1 positive point: our 6 year old had a great great time with all the activities on offer; Oh yes, another one: the beds have quilts (this is one of their selling points, along with the "real mug", how desperate is that)

To conclude: if I won a free week in the hotel....... I would not go; It was a bad choice considering the wonderful choices in Killarney, and never ever again for us;