On arrival at reception we were told we had been upgraded to a Lakeview suite (we booked a Lakeview room) so from the outset we were impressed. We were shown to our room and told a little about the facilities in the hotel. Our suite was fabulous, large, great view, comfortable bed, spotlessly clean and very quiet (always my bugbear in hotels particularly in Ireland).

We went to the bar and had a sandwich, the food it very very expenisive but it's well presented and tasty. That night we had dinner in the restaurant which was very nice, we were given a pokey table and I asked to be moved, this wasn't a problem. The service was good throughout.

Breakfast is served in the restaurant too and is a wonderful display of everything you could want to eat. The service during breakfast is not as good as lunch and dinner though, but it's fine.

I had a facial at the spa and it was okay, it was 110 euro for a facial which lasted less than one hour. I didn't feel it was fantastic, the relaxation room was fine, my headphones didn't work and there was nothing to read so I didn't hang around. You have to pay 25 euro per day to use the spa facilities, I think this is a bit much when we paid in the region of 1000 euro for a weekend stay so that would be pretty much my only negative comment on the whole.

I would go again for sure and would recommend it to people looking to completely chill out and be looked after.

We each stayed in lakeside single rooms for just 3 nights, a short break. The views are simply magnificent over the lakes of Killarney, the hotel service is second to none, nothing is too much trouble for the staff. It is a little expensive to eat and drink in the hotel but the hotel free shuttle brought us into Killarney whenever we wanted (about 4 miles/6 KM). Fabulous spa but again expensive but a very special pampering experience.

This hotel deserves all its stars and more if that were possible. Arriving with quite an international group of people, I had no real idea what to expect, except I had heard great reviews from friends whom I would call my five star Mollys. I don't know where to start but perhaps the staff managed by the wonderful ten star Marie Chawke were definitely the best I have come across and I travel all the time staying in what would be considered to be some of the best hotels around the world. Their kindness, attention to detail and general care of us was amazing and hugely appreciated by all. The food was excellent and catered for my gluten free needs with aplomb. I hate announcing that I need any special food as it makes me feel like a crank but they were so super, It never needed to be mentioned again over the weekend which is so rare. Previously my favourite hotels were the George V in Paris and the Ritz on Central park in New York. They have both been outranked by a hotel in kerry called the Aghadoe Heights for amazing staff, amazing views and a penthouse to move to Kerry for. We will most definitely return.

A fabulous hotel by far. My girlfriend and I had been to Killarney 6 months previous and we had done all of the touristy things so this time we were back for a relaxing weekend. (That said, the hotel is only approx. 3 miles outside of the town centre so a taxi ride wouldn't be too expensive).

Briefly:
The reception was perfect - friendly, courteous and very helpful.
The room (standard room) was fantastic with a view straight onto the lakes. The bed was comfortable and a huge bath also.
Staff in general were very helpful.
The hotel itself was busy but everything was friendly, relaxed and quiet. It was nicely presented and always warm.
The restaurant catered for a more sophisticated tongue but were extremely accommodating if you required anything that was not on the menu e.g. chicken. Great view of the lakes from the restaurant also!
The gym and pool area seemed to be quite nice though I didn't go to the gym (you're there to relax!).
The spa, well what can I say: just go. I had a back massage and a male facial massage and my girlfriend had a leg and arm massage. Fantastic. A height of relaxation. Just go! I can't put words to it. If you are staying in this hotel you have to go to the spa!
Overall: a credit to all who work there and I will most certainly be back and I would not hesitate to recommend this hotel.