Let me first start by saying that their web site is completely misleading. It shows it as being an idyllic paradise set in woodland with only the sound of the lake to comfort you.
This is not the case it is barely set back from a main road and there is no grand drive way or entrance just a big indescript lump of tarmac.
As if this wasn't dissapointing enough but the only thing that you have to look out on as a view is the car park.
Also the service was incredibly poor. On one of the mornings we stayed it took nearly an hour to have breakfast served and that was in the dining room. We voiced our opinion to the waitress but it seemed to fall on deaf ears.
Also if a hotel claims itself to be 5 star surely the towels and linen should not be made of sand.
We have previously been lucky enough to stay in other 5 star hotels worldwide and this was a sorry excuse for 5 star.
It is a complete example of how much of a rip off ireland is lately.
And I should know I am Irish.
Word to the wise save your money and go out the other side of the town to the Aghadoe Heights Hotel. Now that is special.
As for the Muckross Park if Microwaved dinners and tortoise speed service along with an excuse of a spa are your thing and you have nothing to compare it to be my guest and get ripped off.
You have been warned !!

After viewing several other hotels in Killarney, we decided to book the Muckross Park for our New Year 's Eve wedding. After confirming our booking we were alarmed to read the reviews on Tripadvisor. However we have just celebrated the most amazing wedding at this hotel. The facilities, quality of food and the level of service are exceptional. The wedding co-ordinator Annie's attention to detail is excellent and she is supported by a very strong and committed team. This hotel certainly warrants it's new 5 star status and I would have no hesitation in recommending this hotel to anyone who is looking for the perfect wedding venue.

My good friend got married here in December. Amazing hotel. The staff are really friendly and helpful, they couldn't have done more.
The rooms are large and comfortable.
The Spa is fabulous.
The food was so good. The wedding was great.
Surrounding area is lovely.
Nothing negative to say about this hotel, it was a pleasure to stay there and hopefully I'll be returning again sometime.

Myself and my husband stayed at the Muckross Park Hotel for a weekend break before Christmas 2007, everything was excellent all round. The spa was to die for as was the food and service in both restaurants, large comfortable bedrooms. We would highly recommend and will definately be back again.