Perfect for my stay as a solo traveller as it was right in the heart of Toulouse. Big, clean room with cable TV and a luxurious bathroom. For a chain hotel, the room was beautifully decorated and still maintained a "French" style.

With the passing of time, it has become our routine to celebrate our wedding anniveray each year by visiting new European locations. This year , between 3rd and 5th January, it was to be Toulouse, France as most of the other Capital cities have been marked off over previous years. The hotel accomodation was booked direct with the hotel via their website. Some excellent deals can be obtained via this route (we have the proof!).

Having arrived at Toulouse Airport, we opted to experiment with the public transport system to get us into the centre. Exiting at Gate C, we found a city shuttle bus which quickly took us into the centre.Because the city is almost all a pedestrian precinct, you have to leave the bus on one of the main roads which skirt the city centre. However, it took approximately 10 minutes to walk through two delightful little squares until we reached 'Le Capitol' , the main square where the 'hotel de ville' is located. Across the square from the town hall was located The Crowne Plaza Hotel. It is an imposing building situated above the shop, C&A.

As you enter the hotel, you get a warm feeling which is mirrored by the pleasant reception provided by the immaculately dressed staff.

The hotel has an air of finesse about it and is superbly furnished and decorated .

After a swift signing in procedure we found ourselves going by lift to floor three to our room, which was beautiful. Spacious, well equipped and with the biggest bed I've come across in all our travels (even America couldn't beat it!!), and a view across the square.

Luxuriant is the best way to descrtibe the fixtures and fittings.

Whilst there is a lovely restuarant downstairs which, from the menu was truly inviting, we dined out in the square both evenings we were there.

The breakfast each morning was amazing.The variety of food was simply breathtaking. Every kind of cheese, meat, bread,cakes, cereals could be found. That was without the cooked element of egg, bacon, sausages, tomatoes, hash brown and more.

The reception staff were extremely obliging and were only too willing to arrange tours(if needed) and resturant bookings. When arranging a visit to Cite Le Espace (a must) the staff went to great lengths to establish times, routes etc (we used the Metro and bus system which costs 2 Euros return for the day!!)

As we were due to fly home on an early flight, an alarm call was arranged (automatically done) and an early breakfast followed by an 'on time' taxi service arranged by the hotel.

Our three days in this buzzing University city were complimented by the excellent service provided by the hotel.One to put at the top of your list if intending to visit this city.

Ken Harwood

We choose this hotel for location and comfort and were not disappointed.

The location in the very attractive Place des Capitouls could not be bettered, and the old ,and very interesting, parts of Toulouse can easily be explored from here on foot.

The rooom (booked on the phone at a reasonable rate) was comfortable, with a lovely large, and firm, bed and perfectly pleasant bathroom. The air conditioning was adequate.The service was good, and reception staff friendly and helpful. All in all, would definitely use again if we return to Toulouse.

I was kind of nervous visiting France as an American who cannot speak French. I was visiting friends in Toulouse who spoke both languages so I figured I would have no difficulties while with them, but I wanted a modern, air conditioned hotel to retire to, that was used to dealing with foreigners. A lot of the more charming hotels did not have AC, so I opted for safety with a large business chain in the center of the city. Desk staff could understand and speak English pretty well and didn't seem to mind as I attempted some French. AC was wonderful. Room was a plush "club-sized" room with a huge American style king size bed, which averaged 185 euros per night. It came with the fancy robes and mini bar, which I didn't use, as well as the water boiler and nightly turndown service with chocolates, which I did. Bathroom was large, with nice soaps, fresh flowers and a bidet (if you wish to avail yourself). Shower lacked a proper curtain however, just a barrier that covered half the length of the tub and resulted in a great deal of water on the floor after a shower. I noticed this design in 3 hotels in 3 European countries, so it seems endemic. Bed was very firm and comfortable. Room had a small table with two side chairs, as well as two armchairs in the corner, which is nice if you have a few people visiting. Room cleaning staff generally quite doting and professional. However after a very late night, I had not risen, showered or dressed until late that afternoon. They seemed very insistent on servicing the room no matter how many times I said "No necessaire" (Is that French?). Finally, after a few phone calls about cleaning the room and my need for towels, they settled on bringing fresh flowers after I indicated I was not dressing or leaving the room until that evening. Lovely lobbby with many comfortable seats, garden cafe, restaurant and bar. Sauna, hot tub and a few workout machines are in a small gym below the lobby. I would stay here again without hesitation.