My husband and I chose the Crowne plaza as a central base to visit our daughter nearby. we expected for the outlandish price - £500 fo two nights without breakfast, it to be special. Alas, the room was dark, dingy and although not small, the amount of furniture and bulky TV did not enhance the space.
the bathroom was covered in 'busy marble and dark wood. It all looked very dated and rather 1970's shabby and irritating. it would be so much better to be painted in light colours, get rid of those awful heavy tapestry curtains and replace with light airy blinds and a flat screen TV. have some wonderful traditional art work on the walls if you like but it was so dated we really could only spent time there asleep and couldn't wait to get out!
The staff were very nice and the beds were comfortable, but I cannot think of anything positive to say about it.
Even the 'complimentary croissant and coffee apparantly available to us on the top floor was NOT available as the room had been hired by a TV crew and we were ushered out without any information about this 'perk' being cancelled.
Altogether, they are having a laugh! Stay somewhere else!
Regular world traveller. Cambridgeshire UK.

One hour wait for check in as "the hotel had been busy the day before" filled us with misgivings & things went downhill from there. Poor, ineffective air conditioning meant the rooms are like ovens. Our room on the 4th floor had so little natural daylight that it was hard to tell whether it was day or night. Avoid breakfast as the standard is low (i.e. mostly inedible).
One our 2nd day there our room had not been cleaned by 4.00pm & Reception's response was to accuse us of leaving the Do Not Disturb" sign on the door, instead of being honest & admitting that they just don't employ enough cleaners.
Avoid!!

We stayed there 2 nights as part of Odysseys-Unlimted tour. It was 4star. It had great everything. It was in a great location, had large rooms ( we had 2 queen size beds) with lots of floor space, a very nice bathroom (with great towels, soap, and tissues), good lighting, a fantastic breakfast, elevators, etc.
Air conditioning is being installed. Our room #108 was very nice. It was quiet. It overlooked a nice courtyard.

My wife and I have just returned from a trip to Toulouse, where we spent 5 nights at the Crowne Plaza. Toulouse is great – plenty of things to do and see, and all within easy walking distance of the Crowne Plaza. Which, for us, made this hotel a great place to stay.

Overall, we were impressed with the Crowne Plaza. Its location is perfect for a sightseeing holiday. But it wasn’t just the location; the hotel and its staff were very good as well. The reception staff were helpful and efficient, and they spoke good English.

We had a king sized bed in a perfectly good sized room. The bed was comfortable and the pillows were fine. The room was kept clean and tidy for us by the housekeepers. The room’s furniture and decoration was certainly not new, but it was ok for our needs and did not spoil our stay in Toulouse. Our room had a good bathroom and a shower with plenty of hot water. Given that the shower comes with a half screen, rather than a full curtain, a reasonable amount of care ensured we did not get water everywhere.

At 23 euros each we felt that breakfast was not worth touching. So we ate in a café in Place du Capitole – Le Figaro I think it was called. We were quite happy to pay just 5 euros each for a croissant, bread roll, butter, preserve, glass of fresh orange juice and a coffee.

Taking everything into consideration, I would be quite happy to stay at the Crowne Plaza again and to recommend it as a place to stay for a short city break.