We stayed two nights in this hotel and were not disappointed. The staff were extremely friendly and professional, the room very comfortable and clean, and breakfast was delicious with a full range of options. Something you rarely see in France is bacon and eggs for breakfast, but there were here! A wonderful weekend!

Stayed here last summer (2004) for several weeks. Wanted to go back in February but there were no vacancies, so didn't get back 'till August this year.
I got a very friendly welcome off all the staff, the majority of whom spoke English.
The night porter is an incredibly friendly guy, and looked after me with early morning calls & coffee.
I'd recommend this hotel to anyone who has to be in Toulouse, and I'll be there again next week.

Spent just one night at Des Capitouls, but my husband and I had such a pleasant stay. The check in process was fast and the reception guy gave as a no-smoking room as requested. As we walked into the room, we've noticed that the previous guest had smoked in it, so we went back to the reception and asked for another room. The guy immediately assigned us a different room. New room was nicely appointed, extremely spacious (it also had kitchenette), and had a nice view on the main street - what a nice surprise! Hotel staff was great and provided us with tourist/transportation info. Des Capitouls has not private parking, but we've parked our car in the public garage located next to the hotel. Just make sure the reception stamps your parking ticket, so the garage staff will apply you a special BW rate.

My boyfriend & I stayed in Tououse in May 2005 using the Toulouse en liberte weekend package (see Toulouse Tourist Office website). We picked the Grand Hotel les Capitouls for its location - easy walking distance to the town centre and also directly opposite the bus stops to/from the airport. The room was comfortable and the breakfast good and plentiful. The staff on the reception were excellent, providing all kinds of tourist information etc. There was usually somone around who could speak English and they were very tolerant of the way I mangled their language. If you are going to book a weekend trip do check out the Toulouse en Liberte deals - the prices have not been increased since 2004, so we found that we could book the hotel at a much cheaper rate than on the Best Western website.