I feel unusually qualified to review this hotel as I have lived in its apartments for a total of six months and stayed in its hotel rooms on many many occasions over the last three years (2003-2006). There are a lot of things about this hotel that are really impressive, pushing it above its local competition in the three-star range – but there are also many inconsistencies that keep it out of the four-star bracket. The plus points include the following.
A very professional team of staff from the maids, maintenance and especially at the reception desk & breakfast bar.
An excellent breakfast and extremely pleasant lounge & bar area.
Some great long-stay apartments with cooking facilities (though the best of them are hard to get as guests book a long way ahead).
One of the very best locations for a city hotel – right in the heart of Toulouse but just off the busy main streets in beautiful Place Wilson. Generally quiet; though try to avoid the side facing the Victor Hugo markets as the storeowners set up early and noisily!
The attached restaurant, Brasserie Le Capoul, is a good spot for seafood, though quite pricey. If you arrive early enough in the evening, the ‘plat de jour’ is usually very good value. There is a bar-restaurant on the other side of the hotel that I have not tried.
Some of the negatives include the following.
Inconsistent quality of rooms – something of a lottery between the truly lovely and the slightly depressing. If you arrive at a time when the hotel is not full, and are not happy with your room then don’t hesitate to ask to see another. It is my suspicion that some of the best rooms are kept aside to catch the passing trade of full rack-rate paying guests who did not book in advance.
No parking (though a discounted rate at a neighbouring Vinci multi-storey will save you some money).
No gym or additional amenities.
It is always my first choice for business in Toulouse and my family have stayed there on their visits to the city, so I can certainly recommend it. But I can also understand why some reviewers have had less than perfect experiences.











