A somewhat odd experience. Hotel had not got our booking and were very apologetic offered us rooms and complimentary champagne. .... 3 hrs later having unpacked we recieve a call to our room asking us to leave as hotel is infact full? there were 10 of us this was 9pm. As you may imagine we were not happy. Front office mnager extemely rude and said he would lock our rooms if we did not leave. Eventually we booked into the Crowne Plaza, very polite staff.
I would never recommend this as I have never been spoken to so rudley by a member of staff I would certainly not want them on my payroll.

We stayed here for 3 nights in August on a stay-for-three, pay-for-two nights deal travelling by Eurostar. It is about a 10 minute taxi ride from the station. The bedroom was reasonable large, well appointed and comfortable. The front of house staff were friendly and helpful - most speak very good English but will happily and patiently stay with French if you want to make the effort to speak it.

From the hotel it is about a 600-700mtr walk into the heart of old Lille which has lots of god restaurants and bistros in and in the general area of the main square. The bar/lounge area is fantastic - it is the whole courtyard of the old convent, completely covered over by a very high glass pyramid. The cocktails are superb and they certainly do not stint on the meassures of spirits in the way that some hotels are prone to do. Overall, an excellent hotel, and certainly well priced on the 3-for-2 deal we had.

For lunch, if you like moules/frites, you must try "Aux Moules" in rue Bethune - something of an institution in Lille. (About 300mtr from the east corner off the main square). We thought the best meal we had in the evening was at Alcide, about 50 mtrs down a narrow street from the west corner of ther square - excellent bistro-style restaurant. For a more fine-dining experience try Le Compostelle in rue st Etienne, again only about 100mts from the square in a very narrow street.

Good location hotel has charm. On third flloor large room but very hard bed and little air through windows. Restaurant lovely but expensive wine, service could of been better for the price we paid.

Would advise not to go to Lille this time of year as lot of places were shut for holiday. Also on Sunday and Monday like we did. 2 days is plenty of time to see what the place has to offer,

Stayed here for 1 night on a cheapie Eurostar. Having read the good reviews we were sorely disappointed. Our room was very average with hard beds and no English TV channels. The website claims climate control which consists of an old noisy fan in the room. The weather was warm but the room was stifling. Had we booked another night we would have moved hotels. The breakfast is the usual fare but as there is no air con in the public spaces and a glass roof, the sun was blazing down and it was not pleasant. Have stayed in much more comfortable hotels despite the excellent rate from Alpharooms who are always the cheapest. Drinks very overpriced.

Lille is fine for a 1 night break with good restaurants and shopping but not much to do. Beware flat shoes needed, cobbles everywhere.