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Best Western Grand Hotel Luxembourg: Traveler Reviews

Call now to book: 1-800-45-HOTEL from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 32 Reviews
5.0 of 5 stars
4
4.0 of 5 stars
10
3.0 of 5 stars
5
2.0 of 5 stars
9
1.0 of 5 stars
4
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#11 of 17 hotels in Bayeux
Show Hotel DetailsHide Hotel Details
  • Hotel class: 1 of 5
  • Rooms: 27
  • Address: 25 Rue Des Bouchers Bayeux FR-14400 France
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Traditional - Town center. This description is based on information provided by the hotel.
Pets Allowed Restaurant Room Service
Check Rates: $135 (€107) Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Best Western Grand Hotel Luxembourg

( 7-11 of 32 )
“Tired and in need of a bit of TLC!”

Best Western Grand Hotel Luxembourg

2 of 5 stars
Southampton
Jul 28, 2007
1/1 found this review helpful

Four of us paid a visit to Bayuex for 5 days in July 2007. We wanted to visit the Normandy beaches again, as we had done last year.
We had difficulty booking two rooms in Bayuex for four nights and had little choice other than to choose the Hotel Grand Luxembourg. The hotel in in a good central position for walking around the town.

I'm afraid that this hotel is in urgent need of a good refurb and some TLC. The reception is tiny, staffed by people who I swear were struck dumb. They must have been under pain of death, if they spoke to visitors. My bedroom was dingy and smelt of cigarettes. The bar was so dark that you needed a torch with your drink to see what was in the glass. To get a Gin & Tonic without ice or lemon was common. If you asked for ice and lemon, you were a pain in the backside to staff. If you sat in the bar, you could wait for ages for someone to come from reception/kitchen to serve you. After the first two nights, we gave up and went out for an evening drink.

The breakfast was very reasonable and good value.

Overall, I would not return as I'm sure there must be better in the town.

As for Bayuex. It is a lovely town and with some nice places to visit and eat in.

  • This TripAdvisor Member:
    • Liked — Position
    • Disliked — In need of decorating and some lights in reception and bar area
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norman-B's Summary
Date of Stay: July 2007
Traveled with: Friends
Visit was for: Hobbies / interest / culture
Age group: 50-64
Member since: February 01, 2004
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 1 of 5 stars Rooms
    • 5 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 1 of 5 stars Service
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Great pool scene
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $135 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Don't bother”

Best Western Grand Hotel Luxembourg

Jun 3, 2007
2/2 found this review helpful

We stayed here for 3 nights during half term.
My wife and daughters (13,10) arrived (at the Brunville) to be told that our 2 booked rooms (1 twin and 1 double) would be in different buildings. I refused this of course assuming that we would be next door to one another. After some fuss, we were taken to the Hotel next door (Luxemborg) and were offered a triple room where a 4th bed could be placed. After 7 hours travelling, a tired family and it being 18:00hrs, I had no choice but to accept.
The room was OK, a bit basic but very clean. The beds were truely the most uncomfortable ever though.
We made a point of not being there any longer than necessary.
The facilities that we did use at the hotel were as follows.
Breakfast - at 11 Euros each, a complete rip off. The food was a self service cold buffet, all of which was quite nice but the atmosphere was very subdued. You could hear a pin drop in there. The worst thing was the extremely miserable waitress who ignored all. When asked for a spoon, she took my wife to the table where they should have been to find the tray empty. She left to get some spoons and my wife sat back down at the table. The waitress returned with the spoons, walked right past my sitting wife and placed all of the spoons in the tray and walked off. How rude is that?
Bar - we reckon it was the ghost bar because by 10 o'clock it was empty of punters and staff. My 13 year old spent half her time behind the bar inspecting the bottles without them ever knowing.
Parking - £8 Euro per night
Regarding the tea and coffee making facilities, we saw none of this in our room. Don't be fooled, I think you can get this but it is in a central location and not in your room.
All in all, don't bother, there must be better around.

  • This TripAdvisor Member:
    • Liked — Good location
    • Disliked — Staff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rceelectricman's Summary
Date of Stay: June 2007
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: May 03, 2006
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Young singles, Older travelers, Pet owners
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Great pool scene, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: $135 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“A nice surprise”

Best Western Grand Hotel Luxembourg

Mar 12, 2007

We started our visit to Normandy staying at this hotel. I booked this hotel on the recommendation of my dentist who had stayed a few years ago. I think the picture of the outside looks dreary and cold. We were pleasantly surprised with the clean and friendly room, nice bathroom, enjoyable restaurant for both dinner and breakfast. The desk staff was helpful and friendly. The bar was small but perfectly charming and we were able to get Pommeau and Calvados. Delicious. The location was great, We loved Bayeux and would definately go back to the city and the hotel in the future.

  • This TripAdvisor Member:
    • Liked — location
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lindylouVirginia's Summary
Date of Stay: February 2007
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 35-49
Member since: March 12, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Great pool scene, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $135 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Very Disappointed”

Best Western Grand Hotel Luxembourg

2 of 5 stars
Hampshire
Aug 29, 2006
1/1 found this review helpful

My partner and I stayed at the Luxembourg in August 2006. I booked a suite for 150 euros on the internet and the description sounded great. However on arrival we were very dissapointed when we walked into our room. Instead of a queen bed we had two singles pushed together. There was no sky TV as advertised and the supposed bath robes were missing. The room itself was simply a large double and nothing special at all.
We had a private terrace leading out through some double doors which would have been very nice but for all the weeds and cracked floor tiles. There was also a big hole in the wall which must attract damp.
The reception area was fine and the staff were reasonably friendly if not a little ignorant. The bar was dark and dingy and no-one seemed to use it. We did get a discount when I complained but I would much rather have had a nice room.
Luckily the next night we travelled down to Ducy and booked into a lovely hotel in the form of a converted mill, thank heavens!

  • This TripAdvisor Member:
    • Liked — Convenient location
    • Disliked — Rooms tatty and not as advertised
    • Tips/Secrets: — Don't expect much for your money
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stpjc01's Summary
Date of Stay: August 2006
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: June 28, 2006
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites, Theme / Amusement park, Gambling / Casinos, Outdoor / Adventure, Great food / Wine, Shopping, Golf, Spa, Sporting event, Concerts / Music festival
Was this review helpful? Yes No
Check Rates
Average price*: $135 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“No A/C but overall a good hotel”

Best Western Grand Hotel Luxembourg

3 of 5 stars
Virginia
Aug 3, 2006
0/2 found this review helpful

This hotel was nice and quaint. My only complaint was that there was no A/C during a heat wave. Luckily we got a room with two windows on different walls, so we got a cross breeze but had to listen to the street noise.

The restaurant exceeded our expectations -- we had a lovely meal there, and found our meal the next night in a 4 star hotel to fail to live up to it. By the way, this is a 3 star hotel -- I'm not sure why the description says 1.

The hotel isn't very advanced when it comes to billing. We ordered a drink at the bar and were never asked for our room number. We made sure to tell the next bartender about our drink, but we wouldn't have been billed otherwise. Then our dinner was put on somebody else's room. We could have made out like bandits if we hadn't have been honest!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shan1212's Summary
Date of Stay: July 2006
Member since: August 03, 2006
Was this review helpful? Yes No
Check Rates
Average price*: $135 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of Best Western Grand Hotel Luxembourg

( 7-11 of 32 )
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Best Western Grand Hotel Luxembourg Also Known As

Address: 25 Rue Des Bouchers, Bayeux FR-14400, France