We have stayed before in other Relais and Chateaux hotels in the area such as the beautiful Domaine des Hautes des Loires but were very dissapointed with this one here...
Firstly the picture in the website is misleading: You only see the hotel and the Loire river, photographed from the opposite side, but not the main road directly in front of the hotel! Lucky enough it was a holiday weekend and still there was traffic, not to think about staying here during a week day where trucks and cars pass by every second.
The pool are was more than disspointing, also misleading from the picture: it looked more like a childrens pool with not more than 6 meters of lenght.
Due to the fact that some of the rooms are build in the stone, (we stayed in one of them pictured on the website) they are very humid and not very inviting: furniture and bathroom were old and definteley need renovation. The TV did not work properly, a few international channelswere not available. Cleaniness in the room also lacked: there was a rather bad smell in the toilet and spiders in the bathroom.
Dinner was ok but they need to groom their staff: some of them first acted like bellman in the afternoon and serve meals in the evening, could have used a shower before the second round...uniforms were not krisp and many stained.
Again, during dinner the noise from the street was very disturbing. We shortened our stay and left the next day early. We would not return to this place and still think that the nicest place in the area is Les Domaines des Hautes loire with a real experience of the area.









