My husband and I are in full agreement with the Calgary and Baltimore reviews, below.
Regarding the hotel, there really wasn't anything wrong with it but there was nothing special about it, either. True, the provence bedspread and curtains were very nice, but overall the room was tired and worn. There were no common areas (i.e. in the reception area) that added any charm to the hotel.
We selected the hotel based on its recommendation in Michelin and several other guidebooks----fodor's gave it a "star" as a very special location.
We should have listened to the reviews on trip advisor---they are far more accurate: location is great but nothing else great. I certainly don't know what is so quaint about this hotel---it just came off as a very basic two star accomodation. Essentially, we got what we paid for.
Aix is also not a necessity as a stop in Provence. We were very surprised by the "outdoor mall" feel of the streets. Yes, the Cours Mirabeau is pretty and the cafe scene nice-- --but Arles is far more charming.
If we returned to Aix (which we won't) we would look for a different hotel----





