Excellent rooms. Perfect location. Breakfast was terrific. Reception is s bit stand-offish. Also -- very hard to find. Overall, highly reccomended.

We stayed here for three nights and our room was very stylish and comfortable. We had an enormous two person stone bath/shower and a bronze basin. The garden is very formal, and although we did lie on the regimented sunbeds and read, the pool is much too cold to swim in in early October as its unheated. Car parking was very convenient, once you found it. The hotel is not easy to find, as other reviews have mentioned, and the car park at the bottom of the garden even less so.

Our reservatons about this hotel are that the breakfast is not included in the price and is an additional E16. Dinner is E50. No menu is displayed, so you don't even know what is on offer. We saw only two people eating breakfast and no-one eating dinner. There is no price list for the mini bar, nor any information in the room about what facilities are available in the hotel. I asked the male receptionist if there was an internet cafe close by. He didn't know, but I did find one one street away, where I got about a dozen mosquito bites. The next day I decided to ask if they had internet access for guests, and the female receptionist said they did but she did not know how to connect it, so could I come back the next day when her male colleague would be there. This I did, and when I asked if I could use the computer for guests, he abruptly asked if it was for e-mail. As a 61 year old woman, I was hardly likely to be wanting to play games! He got a laptop out of a cupboard and connected it up and placed it on the shoulder high reception desk. I had to stand up and type above my shoulders, which proved painful and difficult. When I finished, I suggested that a table and chair might make it a lot more comfortable for guests. He shrugged (you know the look) and said I could have WiFi, but would have to pay, and could then use the computer in the lounge. I would have been more than happy to pay, but as there is no information to tell you the facility is available, how could I know. You get the feeling that this is run as a private house, rather than an hotel, and guests are just messing the place up! With a little more information and a little more warmth, it could be perfect.

I was blown away by this gem of a hotel and actually hesitated reviewing it because we wanted to keep it a secret! If you head to Provence, you MUST stay here. We went for two nights in mid-April and thought it was the highlight of our 14 day trip. You weave your way through the tiny alleyways of lovely Arles, turn a corner, and suddenly you're in the middle of this incredible private courtyard where the only sound you hear are the birds chirping and the fountain trickling. Our room well-surpassed my expectations, we stayed in Room no. 5, a junior suite with a fireplace right off the garden. Huge four poster bed with great sheets and down comforter, a real functioning fireplace, massive stone tub with shower, big fluffy robes, fresh flower arrangements in your room each day and staff ready to do anything you need. Unlike the last review, the mattress great, one of the better out of anywhere we've visited. We were one of two couples staying there and basically had the place to ourselves. My husband and I ate alone in the beautiful dining room and enjoyed a home cooked, four star meal: cold red pepper soup with a drizzle of the local fruity olive oil, tender fall-off-the-bone leg of lamb prepared with provincial spices, fingerling potatoes and sugar snap peas, a cheese course and a delicious strawberry soup with vanilla ice cream for dessert. Breakfast each morning was SO worth the 16 euros they charge: fresh melt-in-your mouth crepes, omlettes made to order, delicious croissants and pan au chocolates, cheeses and salty ham, freshly squeezed orange juice (everything here is truly top notch) and coffee or hot chocolate.

We spent our first day wandering around Arles, visiting the amazing market that's in town Wednesday/Saturdays and the second day lounging in the sun by the pool, reading under their lemon trees and dozing to the sound of the fountain. Funny story: I accidently bought 6 KILOS of strawberries at the market, after stupidly pointing at one of the wooden crates and saying "Oui." 15 euros later, my husband wanted to kill me as he was forced to carry a massive plastic bag filled with the slowly masticating berries the rest of the day. In despair, we headed back to the hotel and I asked Bridgette, one of the proprietors, in broken french if I could wash them off in the kitchen sink. She immediately flew into action, grabbing silver trays, crystal bowls for the strawberries, china plates, sugar, and a silver bucket filled with water and ice to dunk them in. We had an perfect picnic lunch out in the garden, my mistake turned into a great moment....and our strawberry soup dessert for dinner that night. : )

Another highlight was our massages down in their fabulous Turkish baths. Yes, it is pricey (they charge 30 euros to use the bath/sauna area) but we viewed it as a special treat. If you stay here, I recommend doing it up, take advantage of all the special things they have to offer: dinner, a room with a fireplace, relax by the pool, and a visit to their fabulous bathes. Truly, an outstanding experience. We wouldn't hesitate to go back.

The hotel is very stylish, despite the rather unglamerous location ( It's a townhouse surrounded by narrow alleys). The room was nicely decorated but unfortunately they had saved on the beds. The matrasses where horrible and caused me backpain. The way the hotel dealed with the problem was a bit unusual to say the least : I was told to have been the only person that ever complained while all other guests had been particularly gratefull. We had a good trip all the same when staying at Hotel Bastide de Gordes for the rest of the holiday.