Stayed at Hotel de L Horloge in March 2008 and would definitely stay here again if I returned to Avignon.
THE GOOD
- Tastefully decorated rooms
- We had a triple room which overlooked Place De L'Horlage. The room was a great size.
- Good coffee/tea facilities and bar fridge selection
- Hotel has lift access (many European hotels do not)
- Beds were comfy
THE BAD
- No hook for shower, so you either have to take a bath or hold the shower hose yourself
- Breakfast at 14Euro is very pricey, can't comment on quality as we didn't eat there - but I suggest eatting at one of the many restaurants in the main square.
RECOMMENDATIONS
- Eat at Opera Cafe, 24 Place de L'Horloge (recommend booking on arrival). Excellent meal and value, great atmosphere.
- Supermarket is 2mins from hotel - walk down main street, Rue De La Republique.
- Booked hotel through expedia

My husband stayed in this hotel for three nights, we booked the standard for two, the hotel staff upgraded our room to a Superior Double Room since he noticed that we prepaid hotel room. The hotel room is gorgers, classy and charming. The bath room is big, spotless and classy. We really enjoyed our stay there. The hotel location is also the best, it is only a few minutes from Pope's Palace and shopping centers. The restaurant downstairs was a big turndown though. We were told the restaurant does not belong to the hotele, it has different owner. We had dinner in that rest first night we were there. My brother-law dropped the fork, I asked one waiter to get one for us, he totally ignored me, then I asked the another waiter for get a fork for us, he replied " He(my brother in law) eat soup with a spoon not a fork.” He was refusing to give us a fork! You will never expect this kind of service in US though. I really wanted to slap him at the moment. The food was pretty good though if you don't mind the snobby waiters. We never went to that restaurant again. We found a wonderful restaurant on a side road just a little off the main street, it was only two minutes walking from hotel, If I remember right it called D'ici et d'ailleurs, it is a French Family Restaurant next to a closed out sushi restaurants. The lady worked there always greeted us with a big smile and was very friendly throughout our meal. She might be the owner. I like their 12 euros lunch special on the lunch menu, you get the appetizer, a glass of wine, a main course for 12 euros, what a great deal, and the food was just excellent!

We stayed at this hotel for 3 nights in January 2008. It is very centrally and conveniently located. It is a bit of a rabbit-warren inside. Our bedroom needed refurbishment, the carpet was dog-eared, the ceiling woodchip paper, the plumbing noisy, the bathroom a bit worn. Some bathrooms were being replaced when we were there. The room temperature was 26c and the "air-con" would not bring this down on any setting, we had to open the window. Reception was helpful, breakfast is buffet and quite adequate and costs EUR14 each, some websites have a deal which includes breakfast. We would stay there again - at the right price.

I chose this hotel partially because we are a family of 5 and they had a "family suite". This room is to be avoided at all costs (#324) . It is basically the attic (accessible by the 3rd floor and then walk up another one and a half flights of stairs). The ceilings were low and slanted, there was no heat, which was a problem as we were there in early January, and most of the plumbing fixtures and fittings were loose or broken. They had one space heater for the entire 2 rooms and bathroom.
So we switched to a double and triple, which I will say the front desk was accomodating in this regard. However, I still was not impressed with the fact that breakfast was not included and while the location is fantastic, we overlooked the main square, so this meant a lot of noise all night long. I thought breakfast was extremely overpriced at 14 euros per person, so we ate out each morning. The tub still only consisted of a hand held shower head, so bathing was very difficult as the tubs were not even standard size.
The location is great, however, and the square was still decorated with Christmas lights. I prefer the quaint European hotels and b & b's but in this situation the Mercure Pont d'Avignon might have been a better option. It is located diagonally across the square, a little closer to the Palais du Papes and directly accessible to the carpark which we used. Avignon itself is a charming city and should be on your itinerary if you find yourself in Provence.