We booked this hotel as part of our honeymoon, we had booked for 4 nights in a sea view room at a cost of €395 per night. The hotel was a complete shambles in our opinion. Reception staff were rude, arrogant and abrupt. The room was small, the bathroom dirty and the overall feel of the hotel was cheap. The door to our room looked as though it had been subject to a break in some time previously and had been filled with something which didn't even match the colour. The room itself was probably comparable to something you might get in an Ibis hotel which if you had paid €50 you would perhaps have been happy with. After we unpacked we returned to reception to ask for our car keys as we had left something.We were asked if we liked our room to which my wife replied no but the receptionist just brushed this aside without even asking why or offering an alternative. We decided the following morning to check out. We were told to pay the full 4 night stay, we refused and said that our paperwork stated that we only had to pay for the one night provided we notified before 6pm. We were asked to prove this, which after eventually finding the room again in this maze of a hotel, we did. They then said we would have to pay one night extra, I refused and asked to see the manager but was told he/she was out. Ha ha that old chestnut. Eventually we got to see some kind of manager who agreed that we should only pay one night considering that my wife was in floods of tears on what was afterall our honeymoon. Not once was an alternative room offered to us. I broke down the cost of the room, €345 for the view and €50 for the room itself because the view was the only agreable factor. A word on the resort, for Juan Les Pins read Blackpool of the South of France. We left this hellhole of a hotel and found a lovely place for half the price in Villefranche. I agree with some people that you should expect to pay more in the South of France but to say this hotel is worth a quarter of what we paid would be an exaggeration. Avoid this hotel at all costs, it's a disgrace, I can only think that positive reviews must have been posted by their own PR staff.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Girlfriend getaway, Older travelers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Tourists
I selected this hotel as a top choice for:
Beach / Sun