I had stayed at this hotel in the 1980's and in 1995 and always found it to be wonderful - great location, good price, nice staff. I stayed there with my mother in Nov. 2005 and had a rather frightening experience. The sliding door in our 3rd floor room facing the ocean would not close properly when we tried to lock up before going to sleep. I woke up around 4am to find a man standing at the end of my bed and thankfully I must have scared him, because off he went through the sliding doors and hopped off our balconey. When I turned on the lights, I discovered my purse was gone. I went downstairs and told the desk clerk what happened - he didn't seem to understand - and walked outside to underneath our room's balconey, where I found my purse, minus my wallet. I went upstairs and made calls to cancel my credit cars while mom packed. Going downstairs at 7am to leavve, we found a new desk clerk, a woman. I told her what had happened and she didn't seem to care, but simply pointed to a 3x5 inch sign behind the desk that said "management not respnsible, etc." I was rather upset and told her I understood that we were partially to blame because the door wouldn't closely right, and she said "oh, but all our doors work."
At that point, I gave up - I have a hard time understanding why a hotel staff would be so uncaring when a crime was committed on their property. I will never go back and would caution others as well. There were not many guests at the hotel when we were there and that seemed to make us a target.
Now, whenever and wherever I travel, I always use the safe in my room, and have asked to change rooms if something isn't working. You really cannot be too careful, since some hotels just don't care.














