Having been ripped off by our taxi driver I was not in a good mood when I entered our room and so my initial response was one of disappointment. The bathroom was unmodernised and fairly shabby and the paintwork in the room was a horrific throwback to the 80's with sponge effects in shades of apricot and ochre. Our room faced out onto the street and wasn't double glazed.

The room itself (apart from the decor) was fine with modern fittings and funiture and a reasonable size considering there was an extra pull out bed for 2 persons in the corner plus flat screen TV.

I cheered up enormously when I saw the roof top pool and sun loungers
and fabulous view. Towels were free and during the weekdays we had the pool and roof area more or less to ourselves. With a child who likes to swim and us liking to sunbathe, we did spend a lot of time up there which was very relaxing. A few steps down from the pool was a bar with very friendly staff where you could order drinks, ice creams and light meals.

The hotel also has a wonderful garden although we never saw anyone in it; another place to sit and relax in.

The location is excellent, just off the main shopping street with a Spar supermarket nearby (which sells cold drinks), an internet cafe behind the church (50 cents for 15 minutes), plenty of good restaurants nearby (much better food than those in the typical tourist areas), a great boulangerie (right out of the hotel, right into the main street and then 2nd turning on the left), 10 minutes walk to the sea, flower market, old town etc.

The airconditioning was one of the best I have experienced in a hotel, effective and not noisy. The rooms were a bit noisy - lots of hooting cars in the mornings, you could hear the water and flushing in other rooms, breakfast was fine (nothing special).

We booked through one of the pop ups on this site www.otel.com and considering we paid only £100 per night for the 3 of us with breakfast for peak season (last week of August) for such a good location and free facilities of pool and sunloungers, this was remarkable value for money and overall we were very impressed and decided the noise and the shabby bathroom were minor in comparison.

One thing we didn't expect was to be "attacked" by a jellyfish in the
sea - my husband still bears the scars 5 days later on his back and all along his arm! Luckily we were near a first aid post and they sprayed some stuff on it, added some cream and bandages and the pain subsided an hour or so later. He says it was incredibly painful. That's when we reverted to the roof top pool!

We booked this hotel short notice for a weekend city break in Nice. The hotel itself is central with a short, easy walk to the coast, flower market (worth a visit!) or shops. We found it to be clean, comfortable and ideal for what we were after. The roof pool and terrace is smallish, but absolutely fine and never seemed to be overcrowded. Views from there not breathtaking, but ok nonetheless. Lovely garden area on 1st floor which seemed to be missed by many guests.
When we got there, because we had booked very short notice, there was a mix up with our room. This was dealt with pretty quickly (many thanks to Dorothee on the front desk who went out of her way - excellent language skills and very helpful and friendly), whilst we enjoyed a complimentary glass of wine! We were upgraded - room not huge but big enough, clean and perfectly fine. Service staff were efficient and discreet.

If you want a honeymoon special hotel or an amazing boutique hotel, the Mercure Centre ND may not be for you. But if you want a clean, solid, well-situated hotel for a stay in Nice, it is spot on. We thought so anyway!

My stay here was horrendous! The aircon was not working, the receptionists were rude and ignorant. The Hotel has a Best Price Guarantee but you can't rely on the price being related to the Receptionists. The decor of the rooms left a lot to be desired and it certainly isn't a 4* hotel. However as the review title suggests, had it not been for Karl who saved us from our stifling room and who treated us as guests I can safely say I would never go back there again.

Just back from a 4 night stay at the Mercure Notre Dame. We travelled with our 2 children, aged 7 & 9. The hotel gave us a 'junior suite', which gave us plenty of room. Nice spacious bathroom with separate toilet, lots of complimentary toiletries etc, large wardrobes. The hotel was very clean, and very quiet at night. We had a lovely balcony with patio set, and electric shutters that you could close at night, so the room was nice and dark. The breakfast was a large buffet, with everything you would want. The pool on the roof is quite small, but the children loved it. The great thing about it is the location - literally in the middle of all the shopping, very convenient to the train station/taxis. About 15 minutes walk to the beach. The staff were very nice, and all spoke perfect English. It was very hot of course, but the air conditioning was a blessing.

This was my 3rd visit to Nice, and I would stay here again.