We booked this hotel short notice for a weekend city break in Nice. The hotel itself is central with a short, easy walk to the coast, flower market (worth a visit!) or shops. We found it to be clean, comfortable and ideal for what we were after. The roof pool and terrace is smallish, but absolutely fine and never seemed to be overcrowded. Views from there not breathtaking, but ok nonetheless. Lovely garden area on 1st floor which seemed to be missed by many guests.
When we got there, because we had booked very short notice, there was a mix up with our room. This was dealt with pretty quickly (many thanks to Dorothee on the front desk who went out of her way - excellent language skills and very helpful and friendly), whilst we enjoyed a complimentary glass of wine! We were upgraded - room not huge but big enough, clean and perfectly fine. Service staff were efficient and discreet.

If you want a honeymoon special hotel or an amazing boutique hotel, the Mercure Centre ND may not be for you. But if you want a clean, solid, well-situated hotel for a stay in Nice, it is spot on. We thought so anyway!

My stay here was horrendous! The aircon was not working, the receptionists were rude and ignorant. The Hotel has a Best Price Guarantee but you can't rely on the price being related to the Receptionists. The decor of the rooms left a lot to be desired and it certainly isn't a 4* hotel. However as the review title suggests, had it not been for Karl who saved us from our stifling room and who treated us as guests I can safely say I would never go back there again.

Just back from a 4 night stay at the Mercure Notre Dame. We travelled with our 2 children, aged 7 & 9. The hotel gave us a 'junior suite', which gave us plenty of room. Nice spacious bathroom with separate toilet, lots of complimentary toiletries etc, large wardrobes. The hotel was very clean, and very quiet at night. We had a lovely balcony with patio set, and electric shutters that you could close at night, so the room was nice and dark. The breakfast was a large buffet, with everything you would want. The pool on the roof is quite small, but the children loved it. The great thing about it is the location - literally in the middle of all the shopping, very convenient to the train station/taxis. About 15 minutes walk to the beach. The staff were very nice, and all spoke perfect English. It was very hot of course, but the air conditioning was a blessing.

This was my 3rd visit to Nice, and I would stay here again.

Booked this hotel for a girls weekend away from our kids and high on the agenda was a central hotel, close to shops, the beach, restaurants and with a pool. The hotel is right in the middle of shopping heaven. Ten minutes walk to the beach and ten minutes walk to the "old town" where all the lovely restaurants and the famous "flower market" is. I weighed up booking a hotel on the sea front with a sea view. But in the end was glad of the quiet location of this hotel. The hotels on the seafront would be noisy as a main road is inbetween you and the sea.

The beds in the room were very comfortable, there was a safe in your room for all your valuables, an iron and an ironing board and most importabtly, they did breakfast till eleven and twelve at the weekend!

The breakfast room was lovely, light and airy and not tucked away in basement like some hotel restaurants. There was loads of choice and you could stuff yourselves silly each day if you want to save some money on lunches.

The hotel pool is bigger than the picture on the web site suggests which is unusual and the view and the ambience is lovely.

I was ill whilst I was there and the hotel called me a doctor who came to my room and spoke great english.

On departure day (12 noon) you can leave your bags at reception so you don't have to lug them around Nice.

The hotel is really easy to get to, get a number 99 bus from the airport for 4 Euros to the train station. The bus takes 15 minutes to get to the station and only stops twice so you know you are there when everybody gets off. It is then a ten minute walk from the train station to the hotel.

When I booked the hotel, shop around because I started with a three nights stay on [--]for £370.00 for two people not including breakfast (at £15.00 per person) and ended up with three nights accommodation including breakfast for £300.00 through tripadvisor.com web search facility on hotels.