5 of us arrived at this hotel having booked a triple and a double room. Triple room was not available but we were told that they had put an extra bed in a double room for us and the triple would be ready the next day. It was a camp bed that was provided and absolutely no room to put the bed up in the room - thought we would have to use the bathroom! The bathroom was another story - no shower curtain and a very large window overlooking another hotel - Privacy! No Way. When the toilet was flushed it leaked over the floor - smell in the room was horrendous.

We were moved the following morning to a much larger room and a better bathroom. The double room that the other party were in was quite small but adequate. Towels provided were ridiculous - more like floor clothes - grey in colour, frayed at the edges and most had holes in them.

Breakfast was french rolls, fatty ham, something that looked like spam, croissants and pain au chocolat. Croissants were good. Although coffee and tea was from a machine it was ok. If having breakfast - do not expect to have a leisurely breakfast if time approaching 10am - they 'shouted' at us that breakfast time was over and practically threw us out of the room!

Receptionist was pleasant on arrival even though she was to tell us about the room not being available - every other receptionist did not even lift their heads to acknowledge our existence.

This was the worst experience I have had in a hotel although I have to say the location was superb.

I stayed here with two friends for two nights. We were on the 4th floor but the noise from the street was unbearable. Room was supposed to have air conditioning but this did not work and the heat was dreadful. Had to keep the wondow closed with the noise from the street. Bathroom had a bath with painted tiles which were peeling. There was a shower over the bath but no shower curtain. The buffet breakfast was poor. We had to have breakfast in a restaurant as the choice at the hotel was so bad. The breakfast staff are most unfriendly and demanded our room number on the first morning (as if anybody in their right mind would want to eat breakfast here).
The girl on the reception was very helpful, same could not be said for her male colleagues.
Location of the hotel is excellent. This is the only redeeming factor.

Well all I can say is thank god I'd read the other reviews before going so at least i knew what to expect! Of course I'd already booked it by then and it was too late to change. Also I get the distinct impression the owners/employees of this hotel have a dislike to the British as most of these reviews comment about the same room!
If allocated room 202 asked to be moved immediately, in fact don't bother going to look at it because it will just make you more mad. When we asked to be moved we were told that they were booked up that night but could move us the next - funny that, as they seem tto have told someone else the same thing. Booked up on a Sunday night....makes me wonder if they spin this line in the hope you'll not bother after staying one night.
The tiny twin room smelt bad, even worse in the tiny shower room which smelt like drains. The hairdryer didn't work, the window looked out on another hotel window and yes you could step across into that room if you wanted as they where sooooo close to each other. The pillows smelt like something had died on them and the pillow slips had make up stains - nice! The shower head bracket was broken and even the bin in the bathroom was broken. The broken extractor fan that wouldn't turn off kept me awake al night - need i go on??!!
As many have said, the only good thing going for this hotel was the location although it could be noisy as its one a main road.

Just back today from Hotel Univers, very glad to be home. It was so bad we would have changed hotel immediately on seeing the room, if we hadn't paid a travel agent for 4 nights in advance.

Firstly, we were given a twin although we booked a double, and spent the whole stay sleeping feet apart for fear of falling through the crack between the two beds.

The bathroom was dirty, with a piebald toilet seat, a fetid smell coming from the sink outlet, and no shower curtain, so that the whole place got drenched when we took a shower.

There were no drawers at all, and considerable patches of mould in the wardrobe, so we kept everything in our cases. No iron, no tea or coffee facilities, and the hairdryer was broken.

Staff were surly and unhelpful, and some were downright strange, like the chambermaid who walked into the room at 9.30 am EVERY day, without warning or knocking, invariably catching one or both of us in a state of undress, which she thought was hilarious. We did not.

There is nothing to recommend this hotel to travellers at all, if it was a B&B it would be poor quality, but to sell this as a 3* hotel is a total rip-off.