We were disappointed with this hotel as soon as we arrived. The promised non-smoking room was not available, and the property could be compared to a Motel 6 or Travelodge. Rooms are clean, location is good, but the overall ambience leaves much to be desired. The pix we saw online were misleading. We had booked 3 nights thru Venere, and decided to leave after two. The manager refused to give us a refund, telling us that Venere does not allow it. Upon examining Venere's policy, I discovered that the refund was at the discretion of the hotel. I contacted the hotel again, quoting Venere's written policy, requesting the refund for the third night, but to no avail. I recommend you search for a better property, with more ethical management.











