Maybe our expectations were to grand for this hotel or maybe it was because we were spending $1200 a night. But the service, quality and food of this hotel cannot compare to other 5 star hotels or any Ritz Carlton. Upon checking in we were brought to our ocean view room which was nice but not $1200 nice. The TV was old, the room was small and to get into the bathtub/shower combo you practically need a step stool.
The food is very mediocre. They charge 45 Euros for their pathetic excuse of a buffet brunch. It is horrible. You can get a better brunch at your local holiday inn. The bread was stale, the only had one or two types of cheese, runny eggs, no potatos, bad (can like) fruit and the list goes on and on.
The pool is not heated even though they claim it is (it's freezing!) and there is NO service by the pool. I sat there for FOUR hours and could not find anyone to order food or drinks from. There is also nothing going on at night. They are supposed to have a pianist playing outside in the evening but some nights we would go out there and there would be nothing and no cushions on the chairs to sit at. The service at their outside patio was terrible as was the service in their restaurant. We would have to track them down (get out of our seats to go find someone).
And finally this hotel has no gift shop, just a blink and you miss it boutique near the pool that sells a few swimsuits and hats.
if you want another good hotel in the area, go to Beaulieu Sur Mar. Great location !
Pros:
Beautiful Grounds
Very nice concierge who got us the best table at restaurants and gave good advise on excursions
Cons:
Overly expensive for what they are providing
Horrible food
bad service
mediocre rooms
Freezing pool
No pool side service
no gift shop








