I went there with my wife and two kids (4 and 2) in June 2007 because the hotel is near the airport and by the sea. We did not want to hire a car and preferred to travel by train and bus. Free shuttle is handy but you must call them using the phones in the terminal. The hotel itself is deceptively small. From the photos one would expect the hotel to have hundreds of rooms but it occupies only a tiny portion of the complex, the rest being used as commercial units and private apartments. The room was comfortable and clean but the air conditioning unit could use with an upgrade. Breakfast was ok but the hot food was average. The bacon rashers and omelettes were not very appetising so we stuck mainly to the fruit, pastries and toast. The service was very good. The restaurant is used only for breakfast so if you want to eat in rather than out you are stuck with room service (limited choice and high prices). This is understandable in a way as there are loads of restaurants on the beachfront. Hotel staff were friendly but not overtly helpful – they did not go the extra mile for the customer. The hotel receptionist gave me the wrong phone number for the airport and when I informed her of this she protested that it was the only number she had. Any customer-oriented staff would have said “sorry sir, I will get you the right number”. But that’s down to management. In the end, I had to ask her for the phone number of the operator who gave me the correct number. Another time, I asked the evening manager for some teabags. He looked puzzled and said he did not have any but I insisted that there were some in the backroom as I had been given some a couple of days before. I persisted and he eventually found some - reluctantly. In short, whenever I asked the staff for something I often felt that I was bothering them. The swimming pools are not part of the complex, although you would think so from the photos. As another reviewer said, hotels guests pay 7 euros per adult per day. We did not like this formula at all as 1) you had to pay a daily fee which sucks and 2) the pools tended to be full of people not staying at the hotel. There was also little or no security in the pool, the lifeguards usually being too busy chatting to their buddies with the result that people were using the pools without paying and you had teenagers taking over the kiddies pool and frightening young children. As for restaurants, they all serve pretty much the same things – fish, pizzas, pasta – simple food such as mashed potatoes, carrots and chicken would have been nice for the kids. I often say to my wife that if we opened a restaurant on that boardwalk, we’d be making a fortune catering for families (loads of people were in the same situation). There is a shopping centre nearby, which was handy. At the end of the day, you get what you pay for. I don’t think this was value for money. At least we made the most of it and the weather was great but we won’t go back.










