Spent 10 nights here with my wife. On arrival at Nice airport, first problem was that the Info phone in the terminal did not work, so I had to contact the hotel on my mobile to arrange for their shuttle bus to pick us up. Not the hotel's fault, but the bus was sent to terminal 2 while we waited at terminal 1. After about 40 minutes the bus eventually found us. Check in was smooth, however, and we were allocated a room on the fifth floor, from where you get a really superb view.
It's true that only about half or less of the actual building is the hotel, the rest being private apartments. This means, however, that the property and gardens are kept in very good condition and I had no complaints about the look of the place.
My first impression of breakfast was that it was quite ordinary with, as has been said before, the hot food fairly unattractive, poor in choice and tasteless. There wasn't a great choice of cold food either, and only one type of fruit juice was on offer. So, if you didn't like orange juice, that was too bad.
It seems such a waste of a restaurant that the hotel only serves breakfast there and for the rest of the day it's closed. I'm sure they must be capable of doing even a light lunch menu, though I suspect they must have some agreement with the other eating places in the area that they don't offer this.
Our only major problem was that we had several days of interrupted power to the room with no electricity and no air conditioning. This included two nights when the hotel's only solution was to give us a torch! No offer was made to move us to another room and no compensation was offered for the inconvenience this caused even though we put up with bits of the ceiling being dismantled and the electricity being unreliable for days. It still wasn't resolved when we left.
For this reason I would say that while, in general, the staff were perfectly friendly, reception staff at least, did not seem to want to go that extra yard to make our stay more comfortable.
My overall impression was that the hotel seemed more eager to cater for the corporate events that took place there every day and this left the ordinary guest feeling somewhat of a second-class citizen.
While our stay here was pleasant enough, this particular Holiday Inn simply does not come up to the 4 stars you would expect from the Intercontinental Group. It's not an establishment I would wish to return to.










