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Residence Les Jardins de la Balme: Traveler Reviews

Call now to book: 1-800-45-HOTEL from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 6 Reviews
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TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#28 of 46 hotels in Val d'Isere
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  • Address: Route de la Balme Val d'Isere 73150 France
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Pets Allowed
Check Rates: $149 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Residence Les Jardins de la Balme

( 1-5 of 6 )
“Stolen luggage”

Residence Les Jardins de la Balme

Feb 29, 2008

Don't stay here, choose somewhere else!

We checked Tripadvisor before we arrived so had low expectations before arrival. Expecting a cheap hotel in Val with somewhere just to sleep for a weeks skiing.
Arrived early off the snow train, stored our luggage in the secure area. Went skiing for the day and came back to find a bag stolen. The hotel staff were not interested, Thomson holiday staff were not interested. A friend lost his money and clothes and was left with just the ski suit and ski boots he was wearing that day and when we asked why the area was not left locked the staff were rude and tried to blame us? Took forever to checkin as we arrived early 08:00 and got into rooms about 16:30.
The reviews on Trip advisor were correct and it was even lower standards than we expected. The rudeness and unhelpfulness of the staff especially after theft was disgraceful, we expected at least a bit of curtesy as it was their neglegence but were offered no help or assistance which continued for the whole stay. Checking out also a nightmare, you cannot leave your room until signed off by the hotel staff, the room had to be left cleaner than when we arrived and every item is checked and you are charged to replace lost/broken items as new. we did not get charged anything but it took 2 hours to get out of this [--] hole of a hotel.
Very disappointed!
There are plenty of other places to stay on the cheap in Val and plenty of friendly french staff just not at this hotel!

Don't stay here, choose somewhere else!

  • This TripAdvisor Member:
    • Liked — Nothing except closing the door when we left
    • Disliked — room and staff the main components of a hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tracker_shaun's Summary
Date of Stay: March 2007
Traveled with: Friends
Visit was for: Quality time with friends
Age group: 35-49
Member since: July 01, 2005
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Skiing / Winter sports
Was this review helpful? Yes No
Check Rates
Average price*: $149 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Enjoyed our stay....”

Residence Les Jardins de la Balme

4 of 5 stars
Dublin, Ireland
Jan 11, 2008
1/1 found this review helpful

We had group of 21 people staying here over Christmas in five rooms. After reading the reviews on this site, we packed our sleeping bags and held our collective breath as we entered the rooms....

... only to find that they were fine! I think the reviews on this site had lowered our expectations to such a degree that we would have been happy if the toilets flushed! Instead, we found the apartments to be very clean, and everything worked (from the kitchen appliances to the heating) as it should.

We also found the staff quiet relaxed and very helpful - and that was despite our complete inability to make ourselves understood in the French language. Late night revelry only resulted in a polite request that we keep our doors closed to keep the noise down!

On the down side, the rooms were small (as you would expect for a budget hotel in the snow), the lounges doubled as beds (but were otherwise comfortable), and one of our group had to use a trundle bed.

Otherwise, this place is fine. I've paid more and received less. If you are looking for separate bedrooms and room service, go elsewhere. But if you are after somewhere clean and relatively cheap, you'll be fine here.

Age group - mid 20's to mid 30s. Ex Dublin.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Snow789's Summary
Date of Stay: December 2007
Member since: January 11, 2008
Was this review helpful? Yes No
Check Rates
Average price*: $149 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Was expecing the worst but actually...”

Residence Les Jardins de la Balme

Jan 4, 2008
1/1 found this review helpful

After reading the other review of this place on this site, I was expecting the worst. I mean, I've stayed at some crap places in the past but.....this one was fine! We didn't have to make beds, no mould, or vomit, we didn't have to clean anything before using it...maybe we got lucky?!

We're used to travelling, in our late-20's, relaxed, easy going, not students. We stayed at the 5 person apartment, granted it was small but we were there for the snow. But really, the size wasn't a real problem.
It was clean, comfortable, the beds were firm, clean and made.

The kitchen is basic but that's what i expected. Take a sharp knife if you plan on any cooking. We managed to do scrambled eggs, omlettes, pasta, easy stuff. They could do with a toaster and kettle - none of that. There's a fridge, microwave so that's good, and a crap but functional coffee maker. Oh and dish washer, you have to buy your own tablets.
There's a cleaning fee if you dont want to clean the place yourself - recommended, because i'm lazy and theres a 10am checkout.

Other stuff were, the doors were rickety - roller door to kitchen wasnt hinged properly, as too were the ones to cupboard. We took them off the rails, it was easier! Light globes were blown - not a big issue.

Staff were fine, quite helpful in some respects. Didn't have any problems with them.

All in all, we paid for a basic accom and we got it. Don't expect egyptian cotton sheets and mini-bars and all that jazz. if you dont like it, go out into the town and get about, the hotel is in a great location!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mands10's Summary
Date of Stay: December 2007
Member since: October 25, 2007
Was this review helpful? Yes No
Check Rates
Average price*: $149 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Pretty awful experience”

Residence Les Jardins de la Balme

Nov 28, 2007
2/4 found this review helpful

where to start? I'll just list the problems so as to save reading time. The staff were offensive and discriminated against english people- especially large groups of english lads just out to have a good time. The rooms stank; the beds were disgusting; the toilet had a layer of vomit, grime and mould growing on it; the utencils were plastic, even the pans- so they melted. At least this was enough to distract you from the stench of the 2cm layer of faecal matter that had accumulated, probably over several years. Furthermore i did not see ONE attractive female throughout my entire stay. This was the worst week of my life.

  • This TripAdvisor Member:
    • Liked — nothing
    • Disliked — all of it
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BOB91330847's Summary
Date of Stay: February 2006
Traveled with: Friends
Visit was for: Quality time with friends
Age group: 18-24
Member since: November 28, 2007
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Young singles, A romantic getaway, People with disabilities, Great pool scene, Families with young children
I do not recommend this hotel for:
An amazing honeymoon, Girlfriend getaway, Older travelers, Pet owners, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites, Theme / Amusement park, Gambling / Casinos, Business meeting / Event, Outdoor / Adventure, Great food / Wine, Shopping, Golf, Spa, Sporting event, Concerts / Music festival
Was this review helpful? Yes No
Management Response
Olivier_PV, Responsable de la communication en ligne
(Management representative)
May 15, 2008
Thank you for taking the time to send us your comments via Tripadvisor.
We have carefully considered your feedback on the Maeva Residence Les Jardins de la Balme. This Maeva residence is part of P&V Holidays, the leading provider of self-catering accommodation in France.

We are pleased to announce that this Residence is due to be refurbished next winter and that we have taken into account all of your comments. We will of course make sure that the renovation meets the Maeva standards and hope that this will be to your satisfaction.

We are sorry that your stay was not entirely satisfactory and hope that you will choose to holiday in one of our residences or villages again soon.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $149 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Don't stay here”

Residence Les Jardins de la Balme

Feb 4, 2007
5/5 found this review helpful

This is for students only!!!!! We stayed here January 07 and it was a bad experience. The staff were unhelpful and offensive, the hotel is tatty and overpriced and I would never recommend it. Do they have planning/building laws in France?! We had to make the so called beds (see picture thats the bed) and clean the rooms ourselves, the rooms are cramped and uncomfortable, You would not put your bare feet on the floor. There was no bar area or any where comfortable to relax. When you did have your ski boots on the only way out of the hotel was down a flight of steel steps with the melting snow dripping on you! .. Good points are you are 5 mins walk from the lifts in the mornings the resort itself is ok , the bars are very poor and smelly but great skiing

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UkHead's Summary
Date of Stay: January 2007
Traveled with: Friends
Visit was for: Hobbies / interest / culture
Age group: 35-49
Member since: May 19, 2006
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Pet owners
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Outdoor / Adventure, Great food / Wine, Skiing / Winter sports, Sporting event
Was this review helpful? Yes No
Check Rates
Average price*: $149 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of Residence Les Jardins de la Balme

( 1-5 of 6 )
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Residence Les Jardins de la Balme Address

Route de la Balme, Val d'Isere 73150, France