Don't stay here, choose somewhere else!
We checked Tripadvisor before we arrived so had low expectations before arrival. Expecting a cheap hotel in Val with somewhere just to sleep for a weeks skiing.
Arrived early off the snow train, stored our luggage in the secure area. Went skiing for the day and came back to find a bag stolen. The hotel staff were not interested, Thomson holiday staff were not interested. A friend lost his money and clothes and was left with just the ski suit and ski boots he was wearing that day and when we asked why the area was not left locked the staff were rude and tried to blame us? Took forever to checkin as we arrived early 08:00 and got into rooms about 16:30.
The reviews on Trip advisor were correct and it was even lower standards than we expected. The rudeness and unhelpfulness of the staff especially after theft was disgraceful, we expected at least a bit of curtesy as it was their neglegence but were offered no help or assistance which continued for the whole stay. Checking out also a nightmare, you cannot leave your room until signed off by the hotel staff, the room had to be left cleaner than when we arrived and every item is checked and you are charged to replace lost/broken items as new. we did not get charged anything but it took 2 hours to get out of this [--] hole of a hotel.
Very disappointed!
There are plenty of other places to stay on the cheap in Val and plenty of friendly french staff just not at this hotel!
Don't stay here, choose somewhere else!









