First of all, all of the email correspondence I had with this lovely hotel was so efficient and polite. They always emailed back right away
and could not have been more helpful or friendly. We had an AMAZING room that was actually more like an apt. (room 8!) with a view of the castle. This hotel could not be more perfectly located...it is central
to absolutely everything. The restaurant is delicious, too! We cannot wait to go back and fantasized about living there, it was so cozy and really perfect.

We have spent a considerable amount of time in Europe and most of it has been in small, upscale inns that we've ferreted out from the huge numbers available--usually very much to our satisfaction. Gasthaus Hackteufel, though not what we'd consider to be "upscale," offered a great location, a restaurant with a reputation, and very attentive pre-arrival e-mail communications. Upon arriving (don't let the narrow, pedestrian-laden street/passage turn you off) we found the staff to be the equal of the more expensive places we've enjoyed. Everyone was well-trained, spoke perfect English, and anxious to help in any way possible--including giving us excellent directions to the public car park a few, very short blocks away. And you'll need to move your car ASAP, as there's no way another sizable vehicle can negotiate the lane with you parked there! The non-smoking room was HUGE, with a brand new bathroom that was equal to anything we have at home. Cleanliness, nice bedding, even (silk) flowers in the room announced loudly that these folks take pride in their innkeeping. We'd recommend Hackteufel to anyone visiting in the Heidelberg area. Walk to everything, and then some.

My coworker and I stayed at the Hackteufel for one night when we were on our way back to the States from the Middle East. The hotel is in the perfect location in the old part of Heidelberg. I was able to look out my window on the second floor and see the cobblestone streets, people eating dinner, and the beautiful night sky. Our rooms were small, but very clean and tidy. I have no complaints. There are many things within walking distance of this hotel. The restaurant had great food and everyone was extremely friendly. I highly recommend this hotel.

This was my first trip to Europe and I was by myself. I couldn't have chosen a more fun and neat place to stay. Plus it was right in the heart of everything. I wish I could have stayed longer. The breakfast was great and my view was great. Price was right and I loved The Gasthaus Hackteufel!!! I will return one day, this time with my husband.