The hotel met our expectation - and was a little over our normal budget. We wanted a simple 'Gasthaus' with classic bedding and Bavarian hospitality. Rooms were clean and very nice. Breakfast excellent. We had dinner in the hotel and it was OK, rather excessive portions and heavy for summer. The service ok.

It is on the MAIN walking street so was rather noisy and smoky when the tour busses of tourists arrived. Heidelberg itself was a tourist trap.

This is a lovely gasthaus right in the centre of the old town within easy walking distance of all the sights of Heidelberg. Our room was lovely, tastefully decorated with a large bathroom with a separate shower and bath. Not something that you always get in Germany! The breakfast was also of a good quality but perhaps a little more choice would have been nice. We ate in the restaurant for one night and enjoyed our meal. The restaurant is atmospheric and popular so you may need to book. The only potential downside is one that is true for all accommmodation in the old town; there is no parking. However, public car parks are near and the hotel has negotiated a reduced price. It is possible to pull up near the hotel to offload bags and also as there is a lift in the gasthaus I would have no problems recommending this to disabled persons

First of all, all of the email correspondence I had with this lovely hotel was so efficient and polite. They always emailed back right away
and could not have been more helpful or friendly. We had an AMAZING room that was actually more like an apt. (room 8!) with a view of the castle. This hotel could not be more perfectly located...it is central
to absolutely everything. The restaurant is delicious, too! We cannot wait to go back and fantasized about living there, it was so cozy and really perfect.

We have spent a considerable amount of time in Europe and most of it has been in small, upscale inns that we've ferreted out from the huge numbers available--usually very much to our satisfaction. Gasthaus Hackteufel, though not what we'd consider to be "upscale," offered a great location, a restaurant with a reputation, and very attentive pre-arrival e-mail communications. Upon arriving (don't let the narrow, pedestrian-laden street/passage turn you off) we found the staff to be the equal of the more expensive places we've enjoyed. Everyone was well-trained, spoke perfect English, and anxious to help in any way possible--including giving us excellent directions to the public car park a few, very short blocks away. And you'll need to move your car ASAP, as there's no way another sizable vehicle can negotiate the lane with you parked there! The non-smoking room was HUGE, with a brand new bathroom that was equal to anything we have at home. Cleanliness, nice bedding, even (silk) flowers in the room announced loudly that these folks take pride in their innkeeping. We'd recommend Hackteufel to anyone visiting in the Heidelberg area. Walk to everything, and then some.