I stayed two nights in December 2007, and the hotel was adquate, but in many ways seemed "tired." The bed had a very worn mattress (supposedly to be replaced next month), and a board underneath did not help much. The breakkfast was well assorted, but they only opened a section of the entire restaurant (to save on staffing?) and one of the two morning was so crowded that it was no pleasure to eat there. At one point a rowdy "airline" group had their table "extended" until it was essentially on top of mine, and when one of them threw his jacket right on my table I politely requested a table change. After the waiter said "that is not necessary" on three occasions I finally moved myself. On another occasion I was going down to the lobby on one of the six elevators (this is a big hotel), and when I did not retreat to the back of an elevator when a bellhop approached with a dangerously overstacked handtruck of luggage, he huffed and puffed, and retreated. I expected an elevator ride, not a jousting match! The bathroom had two leaks (shower, toilet) which took hours to fix....is this what a "grand hotel" should be like?

Yes, the classic cars in the lobby are pretty, but just fluff. I was afraid to even open the minibar, as they have everything electronically coded for immediate billing, so if I were to check the ingredients of the potato chips I might find something unexpected (a bill for them!) I hate being treated like a criminal, and that minibar system not only treats me like garbage, but also shows their class.

Pool is nice, if a bit old, sauna nice, room not so nice, bath nice (except for the leaks), bath "supplies" nice, view (from high floor) real nice.

Service: check in okay, check out nice as I chose a friendly one. Concierge and bellhops all rude or barely polite (regrettably the norm in hotels in this area).

Overall, since I have many Munich hotel choices, I will not be returning to this hotel.

I get to Munich occasionally on business. This time it was best to stay by the airport instead of the city. I was very pleasantly surpised by the anabella sheraton. New building, great staff, good ambience - all for a pretty decent price.

I recommend the Bavaria restaurant about 500m down the road for a very local and non-ersatz experience.

Recommend highly if you are looking for a hotel with US comfort level but a little local color by the airport.

I had the pleasure of staying at the Arabella Sheraton Grand, soon to be the Westin I believe, earlier this month. They are very quick and efficient, and the hotel is very clean and simply beautiful. The staff was always very nice and polite and always at my service. The only odd thing was that they were unable to "turn down" my bed one night. No big deal, I was very tired and didn't even realize it until the next morning. Speaking of mornings, their executive loung on the 21st floor (I think) has an excellent breakfast, and the lady there is an extreme asset for them. I had a club level room, near the top floor, with a beautiful view to the west over looking Munich, and thankfully the weather cooperated beautifully as well. This hote has excellent food, nice upscale rooms with beautiful bathrooms. When I return to Munich I will return to this hotel!

The Arabella Sheraton Grand Hotel is an impressive hotel. It is located in a business district - not an industrial estate - that has nice shops and cafes and a large supermarket a couple of minutes walk away. The underground link into the city centre is straightforward. The hotel has a very international feel and was hosting a large conference when we visited.

On checking in we were given the key to a room that hadn't been made up; I can imagine that the scale of the hotel means mistakes like this can happen.

The rooms are a decent size and comfortable although we visited in a very cold October and our room was cold - it's my problem that I gave up trying to work out the heating. The views were great.

The bathroom was nice - bath and separate shower and the twin wash hand basins were great. There's also a fab magnifying mirror... a bit scary in the morning if you've had a few beers right enough!

Everything was spotless, even the public areas.

The hotel's a good bet if you like international hotel chains but there isn't anything that makes it stand out from the crowd.