I have stayed here two times. Based on the reviews, I thought I would love this hotel and actually spent a little more money than I would have liked to stay here.

First the good things: Rooms were huge. One time we had a room with a loft bedroom with a large sitting room. The bathroom was two rooms, one with a toilet and one with a shower. Theother room was a suite which had a fully separate bedroom with a door and also a two- room bathroom. I liked this room much better. The rooms were clean. The breakfast buffet was pretty good - lots of choices, especially on the weekends. It is very close to a train stop and probably less than 15 minute walk to Marienplatz. The staff is mostly very nice and speak a number of languages which is very helpful.

The cons: I know that a lot of European hotels go by the one key system, but this is really not practical in the modern day. With the prevalance of cell phones and more independent travelers, it is a little ridiculous to expect both people to be arriving at a room at the same time. If one person is in the room sleeping - especially upstairs in the loft it is really incomvenient. The alternative is to leave your door ajar until the other person comes back or while you bring the key back to the reception desk - neither of these is a very good idea. I understand that they don't want you to leave with the key - which would be difficult given the usually large attachments to the keys, but they should really have more than one key per room. A key card system would be much more efficient. I have seen this at other European hotels.

The showers and toiletries at this hotel could use a little upgrade. There is one dispenser of all purpose soap in the shower - which was not refilled and ran out during a shower - kind of a pain. No bar soap which I like and conditioner and moisture lotion would have been great. Also, the water pressure was extremely weak and the water was lukewarm.

The loft bedroom - on the fifth floor- had a spiral wooden staircase that looked as if it had been polished to death. I was pretty nervous about slipping every time I walked on the stairs.

The location, while close to a lot, is a little difficult as it is kind of hard to get across the tram tracks and the busy street towards the center of town.

While my negatives outweigh the positives, it was a pretty decent place and would be a great hotel for many people. As for myself, it probably doesn't work.