As part of a poorly planned trip through American Express, we were booked at the Hotel Rivoli in Munich for three nights. The location was acceptable with the transportation facilities. We arrived and were taken to a large two room suite with 1950's colors and furniture. The building was converting to apartments. The staff was great but the building was not air conditioned, on a very hot night and right on the main road with all of the traffic noises.

We approached the management to see if we could move to the Hotel Ambience Rivoli, two doors away. No room was available that night, but the following day we transferred at very little cost to a beautiful air conditioned room with almost new furniture and new decor in public areas. The hotel is now a member of a world chain and undergoing changes.

For the small difference in price, be sure you stay at the right Rivoli, the difference is like night and day.