Stayed here whilst on a driving tour of Germany. On check in, the valet parking attendant took my car. Later that day I was informed that the attendant had crashed my car into the hotel's garage door - causing over £5,000 worth of damage to my car. It also caused me to cut my holiday short as the car had to spend three days in the german dealership being made drivable.
Despite assurances that the hotel would immediately pay for all damage, I am still arguing with their insurance company.
Even worse they gave me no discount off the bill, and even tried to charge me for the valet parking!
I am (almost) lost for words.
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