Just came back from Spain. We were in Bilbao for 3 nights and was originally going to stay at this hotel. Chose it because of the reviews from this site. However we were only able to tolerate one night there. Yes the rooms were clean and spacious, the staff helpful. But the noise! The street where it's at gets very busy even late at night. With cars and people
and the train/tram. And then if you close the window to block out the noise, it gets suffocattingly hot. And there's no ac. We also did not quite like the part of town where it's located.

The building work mentioned elsewhere is finished so no adverse comments. Agree with all of the positive comments made by others - especially the helpful staff and good location. Being on the right side of town for the airport, it's not worth going into town to catch the airport bus - just get a taxi.

Like the others say, this hotel is clean, very comfortable and has friendly, helpful staff and is in a great location.

I went on my own and was really grateful of the welcome I receieved and the advice I was given.

The room was spacious, the bed comfortable and the bathroom clean and functional.

You are just a few moments walk from the tram, several cafe-type places and the local Champion supermarket.

My only problem was that it was a little noisy, but then I am a particularly light sleeper!

This is, as other reviews have said, a clean, comfortable and well-located hotel. But if you are visiting there in the immediate future, think twice, as there is a large building being renovated nearby and our stay there in early September was characterised by huge amounts of noise from the building site until about 8 each evening. So if quiet is important to you, maybe look elsewhere. Other than that, it's a pretty good place.