1.) BUGS IN MY BED-- after complaining about this we were promptly moved to a second room, which ALSO had bugs in the bed! After this we demanded a refund and moved across the street to Hesperia, which we highly recommend although much more expensive.
2.) Rooms were large but run down--in need of renovation
3.) Free breakfast, but we never got to experience because we left
4.) Our last night was booked on a separate reservation. After cancelling the first two nights we requested to cancel the third night which ended up being a huge hassle. We had to return to the hotel three times and press the issue which was very inconvenient because it was our vacation time and which we were VERY upset with because the BUGS in OUR BED did not make it hard to get refunded the first time but made extremely difficult for the separate reservation. They said they were not able to cancel our reservation because it was made through an agency but in the end once we had complained enough, it turned out that it was irrelevant that we had used an agency and were able to cancel with the click of a button.
5) Close to Porto Pi Commercial Center, not very close to center of Palma however it is not necessary to be close to the center since there isn's a whole lot going on and its not where the beaches are. 5 euro cab ride to most of the clubs/bars at night which is about half the distance to the center of Palma.












