Wow. Just got back from a five night break at this hotel and have to say it was perfect. The hotel is small (only 12 rooms) tucked away of a tiny quiet street in the Old Town, two minutes walk to the Cathedral. But what it lacks in size, it makes up for in everything else.

Upon arrival we were given a personal tour of the hotel by the receptionist, showing us all the main features and facilities of the hotel, whilst our bags were taken up to our room ahead of us.

We had booked a standard suite (The Schubert) and it was superb - it was a good spacious room with a king size bed, with a large bathroom incorporating a large jacuzzi bath and a seperate walk in shower. We were also greeted with a complimentary bottle of Cava to start our holiday off nicely.

Throughout the week, the service was personal and top-notch, with the staff being eager to help and serve at every opportunity, but without being intrusive. Complimentary tea and cakes are served every afternoon, whilst complimentary sherry is served every evening. Also, there is a "serve yourself, honesty bar" which is well stocked.

OK - it was expensive - but well worth it for a special occassion.

Would I go back? Definitely - just need to pay off the credit card bill first!

Just one tip - don't bother driving there. It is tucked away down narrow side roads in the old town and you are sure to get lost and / or scratch your car. Just get a taxi and let them get you there.

My first time on this web site and thought that I would check out some of the reviews on hotels I have stayed in before taking heed of the comments on establishments I am considering visiting.
I must agree this hotel is a gem. Be prepared however to fall out with your partner on the driving approach to the hotel. Narrow streets, no entry signs which have to be ignored, locals who presume you are a daft tourist who has managed to enter the security cordon of the Cathedral by chance, all make for a hair raising final 15 minute approach to this excellent hotel. (I say a 15 minute final approach for the last half mile because you WILL take a wrong turning etc etc). And before any of you get too smart with your replies I'm probably the pilot who got you to Palma in the first place.

Spent 6 nights in spacious room "Schubert" in October 2004. A wonderful hotel, friendly, helpful staff, great location immediately behind the Episcopal Palace. Views of the east end of the Cathedral from our bedroom and similar views plus the harbour from the terrace where complementary soft drinks are available.
Splendid buffet breakfast + cooked dishes as extras. Lunches and dinners available to order - excellent quality- in your room or one of the public rooms.
We will certainly return for another luxurious break. Not cheap but excellent value for money.

What a gem - hidden away behind iron gates - beautiful rooms with wonderful jacazzis (nearly all rooms have spa baths) and delightful toiletries....plus an enclosed patio for coffee and drinks in the morning or afternoon and a fantastic roof terrace overlooking the cathedral. You need to crank up your credit card before you go but the service and quality is worth every cent! I took my 4 year old daughter and she was treated like a lady (though some of the guests looked a little disappointed to find a child in this couples heaven. We stayed in the Purcell Suite and a Junior Suite. Junior suites are great value but if you can extend to a Deluxe, the Purcell, the bedroom is separated from the living area by a huge jacuzzi, which is surrounded by a stained glass screen!