My husband and I stayed at the Palacio Ca Sa Galesa in Sept. 2003. The hotel is a stunning gem that has been beautifully restored. Our room was large with a spacious jacuzzi bath and lovely furnishings. We enjoyed the interior patio and had drinks on the rooftop patio before dinner each evening. The rooftop patio has amazing views overlooking the cathedral and coast. The service was superb and the room service was always reliable. The location is central and we walked to most of the major sites in Majorca. The hotel sends us holiday greetings each year, which is a very charming touch. We highly recommend the Palacio Ca Sa Galesa.

We have just returned from a short 3 night break in the nice little hotel. I have to say, of all my reviews on tripadvisor this is the most difficult to write. Its one of those stays that you enjoy but can't quite put a finger on why your not raving about the place. Ultimately, I think the reason is 'value' - more of that later.

Firstly some comments, that mostly line up with recent reviews:

I must start with the staff - they are probably the most friendly bunch I have met in a hotel outside of Asia, India or the four seasons in Lisbon. Truly helpful and discrete.

The main hotel rooms are unique, very impressive and give the
place someting special. Just walking around, taking in the diverse art work is an afternoon activity in itself.

The location is excellent - for a city break. Its in the old town, the taxi ride from the airport is 17 Euros and you can walk to most places in the old town within 10 minutes. The hotel has its own
gated entrance which is closed at night - it is a very nice walk back after midnight, quiet and peaceful.

It is the actual rooms that clearly have some impact on your stay, the selection between a suite and a double room should be made carefully. Our room, Mozart, was relatively small, or rather,
oddly shaped double, making it impossible for 2 people to get from one end of the room to the other at the same time. As an old building -clearly some of the rooms have innercourtyard views which are a little dark - as you would expect. The fixtures and fittings are excellent and the aircondition is quite superb. We glanced some of the other rooms - many of which looked bigger.
I would phone and ask a little about the room options available.

Other favourable aspects include the roof top area - which has a nice 360 view on which I watched a very impressive lightning storm and the cruise liners come in an out. We spent a few hours in the sun every day and pretty much had the place to ourselves. Note - there is no plunge pool on the roof - which I read on some internet sites. The roman spa is in the basement, with its small pool, and little sauna etc. - a nice touch though.

Id say the hotel was about half full for most of our stay (6 rooms) and I seldom bumped into people around the hotel. I'd say that perhaps a town position isn't what most want in July, so it seems relatively quiet in this hotel during the hot summer months. Which brings me to the value aspect.......

This hotel is 5 star and we have stayed in these types of very small unique hotels before in Paris, NY and Switzerland before.
To my mind it is cosmetically five star, it looks and feels great. However, you are pretty much left to yourself - which again some people, including me, find nice.

Subjectively, I don't think I would like this hotel at maximum capacity, the roman spa with two couples would be a little too intimate, as would more that two groups in any state room. Great for making new friends, but not if you want a quiet, romantic hour or two.

Value wise the hotel is slighly over priced - I would say anything above 200 Euro p.n. for the doubleroom in question (including the local tax) is questionable. We paid a little more than that even with the negotiated discounts.The hotel charges a whopping 21 euros per person for a cold buffet plus another 7 for the hot extras. Over 50 Euro for a hot breakfast for 2 in Palma is not really on. A business hotel in Dusseldorf yes, but the holiday crowd in mallorca - very strange. If you have a package with it included, well done !

Other aspects that might niggle: they communciate very clearly that their roomservice must be ordered from outside, taking at least 45 minutes..... I think a vast majority of people would find this a little too much hassle. Some would question a 5 start rating on this basis.

Things didn't seem quite as slick on Sunday, no afternoon tea or evening drinks, However, the little touches such as cold drinks on the terrace and late, late checkout, more than made up for these problems.

Overall, staying in the old town was a treat. It certainly is unique and I don't really think you will find anything else like it "in town" regardless of price.

this is a most wonderful hotel, almost a museum. each room is unique, from the private palors, to the outside decks to the Monet kitchen. they make you feel as if you are a welcome guest in a private home. And the service just adds to the very special time spent. I was is teenage daughters and they loved it, close to everything. My 16 yr said it best "I want to come here for my honeymoon".

Wow. Just got back from a five night break at this hotel and have to say it was perfect. The hotel is small (only 12 rooms) tucked away of a tiny quiet street in the Old Town, two minutes walk to the Cathedral. But what it lacks in size, it makes up for in everything else.

Upon arrival we were given a personal tour of the hotel by the receptionist, showing us all the main features and facilities of the hotel, whilst our bags were taken up to our room ahead of us.

We had booked a standard suite (The Schubert) and it was superb - it was a good spacious room with a king size bed, with a large bathroom incorporating a large jacuzzi bath and a seperate walk in shower. We were also greeted with a complimentary bottle of Cava to start our holiday off nicely.

Throughout the week, the service was personal and top-notch, with the staff being eager to help and serve at every opportunity, but without being intrusive. Complimentary tea and cakes are served every afternoon, whilst complimentary sherry is served every evening. Also, there is a "serve yourself, honesty bar" which is well stocked.

OK - it was expensive - but well worth it for a special occassion.

Would I go back? Definitely - just need to pay off the credit card bill first!

Just one tip - don't bother driving there. It is tucked away down narrow side roads in the old town and you are sure to get lost and / or scratch your car. Just get a taxi and let them get you there.