I booked this hotel through Splendia and that is where the problems began...the website said the room was 70 sq mts...it was not even close. We requested two beds, we did not get them...I realize that this is not the fault of the hotel but the response and treatment we got from the front desk was HORRENDOUS, I have never witnessed such horrid lack of attention or clear lack of respect...
The room was dirty, the carpet stained and we had to call room service for the towels as the ones in our bathroom were all ripped at the edges, they sent new ones, I suppose they think if you don't complain give em the old ones...then we had to complain how hot it was, well the breaker for the ac is in a lock box outside the door and again unless you don't complaint they dont turn it on.....they are MUCH better choices in Monaco and I would never go back to this dump.






Value
Rooms
Location
Business service
Rooms



