Our flight from CDG was overbooked and they were asking for volunteers. 2 out of 5 of us had no commitment the next day so we decided to take them up on the deal which included 1 overnight stay along with 3 meals. I have done this before and found it to work out great. United would put you up someplace decent right?
Wrong! First, the shuttle from other hotels in the area come 2 to 3 times as often. We waited quite a while every time we used it.
The lobby was Ok and the staff was OK but I question the desk clerk's savy when he put a woman and a teen girl traveling alone in the fartherest, darkest part of the hall of a relatively empty hotel.
The carpets were dowdy and the halls smelled like smoke even though we requested and granted what was supposed to be a non smoking area.
The room was grubby. A child must have made "steam artwork" in the window and there was stray hair in the bathroom, tub (which backed up when showering) and bed.
We checked out the restaurant since we were offered lunch for free but it was empty and there was absolutely nothing on the lunch menu of interest. The Pub was closed for repairs.
We left for the day and it took much longer to get in to Paris than we had planned. You must take the slow shuttle back to the airport and then pick up the RER train. This line of the train (which we had been using all week with pleasure) went through some questionable neighborhoods and we realized we did not want to be traveling this route too late into the evening.
We came back for dinner to find a still empty dining room with the exact same menu for dinner that was offered for lunch.When we showed them our voucher, he abruptly took those menus ("You don't get to eat THAT!") and gave us a paper with a 3 course offering even more unappetizing than the full menu. We ordered but the food was unappetizing.
I was having difficulty connnecting with the airline and requested simple help from the front desk who was "short" in her responses. She was unhelpful and gave inaccurate advise when pressed.
The bed was uncomfortable and in addition to the noise from the airport, It sounded like someone was pushing furniture across hardwood floor from the floor about about 4:30 -7:30am. Odd since all the hotel was carpeted.
Breakfast was a buffet...you can't spoil cereal and croissants.
We checked out and returned to the airport on a shuttle that apparently did not go to the terminal that they picked us up at. The driver was of no help at all and seemed confused that there was even a Terminal 1.
We were glad to be gone and question our decision to offer our services to United.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists