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Stamford Plaza Melbourne: Traveler Reviews

Call now to book: 1-800-733-5916 from Orbitz
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 71 Reviews
5.0 of 5 stars
19
4.0 of 5 stars
26
3.0 of 5 stars
14
2.0 of 5 stars
5
1.0 of 5 stars
7
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#40 of 202 hotels in Melbourne
Show Hotel DetailsHide Hotel Details
  • Hotel class: 5 of 5
  • Rooms: 283
  • Address: 111 Little Collins St. Melbourne 3000 Australia
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Experience premium five star luxury in Melbourne's finest all-suite hotel. Located at the "Paris end" of Little Collins Street in the heart of the... This description is based on information provided by the hotel.
No Business Center No Fitness Center No Free High-Speed Internet No Free Parking Pets Not Allowed Restaurant No Room Service Swimming Pool
Check Rates: $257 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Stamford Plaza Melbourne

( 18-22 of 71 )
“Value for money package”

Stamford Plaza Melbourne

4 of 5 stars
Melbourne, Australia
Apr 27, 2008
1/1 found this review helpful

We stayed there as part of a Secret Hotel romance package which included valet parking, room service breakfast, wine, chocolates, champagne and a drawn spa bath.

PLUSes:
- We asked for an upgrade and got a spacious studio suite on the 14th floor with a 2 storey floor-to-ceiling window overlooking the city, even though it was a public holiday. It was a very pleasant surprise!
- Supplies included Lindt chocolates, a bottle of Moet Imperial champagne and Bvlgari toiletries. Very fluffy towels and bathrobes.
- The master controls (including air conditioning) for the room were right next to the bed. How many times have you thought about turning up the heat because you were freezing yet didn't want to leave your cozy bed? This was great.
- Great location on Little Collins St, close to everything, and a very pretty walk past swanky boutiques and restaurants.
- Valet parking was very handy. The hotel kindly let us pick up the car anytime after checking out so we could wander the city at our leisure and drive home later in the evening.
- Early check in of 12 and late check out at 1pm.
- Well-equipped kitchenette

OKs:
- Room service breakfast was average: we got supermarket white bread, BUT the eggs, bacon and sausage were yummy.
- The staff were helpful but not overly so. They looked a bit understaffed and overworked to me, especially at check out time.
- The room was spacious but needed updating. Decor was dated but comfortable.
- Tiny but well-designed bathroom.
- Driving to the front of the hotel can be tricky, that section of the street can be a bit crowded too.

All in all, a satisfying, value-for-money stay. A great package I'd book again, although this time I might spring for the massage package.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
xl's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: March 30, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, Older travelers, Tourists
I do not recommend this hotel for:
Great pool scene
Was this review helpful? Yes No
Management Response
Stamford Plaza Melbourne , Stamford Plaza Melbourne
(Management representative)
May 19, 2008
Thank you for your comments. We do hope you will come back soon.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $257 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Good package, good location”

Stamford Plaza Melbourne

3 of 5 stars
Melbourne, Victoria (Australia)
Mar 24, 2008
2/2 found this review helpful

Booked in for the "Shouts On Us" package through [--], then found the same package at the same price directly through the Stamford Plaza Hotel website. A very good package, ($50 bar tab, burger & chips in the room, buffet breakfast and the room), but be aware that if you go on a Sunday, Harry's Bar appears to close soon after 10pm.

The room was a one bedroom suite, and we were upgraded to a king-size room. The bed was huge. Very nice suite, a bit old, but still in very good condition. Staff were friendly.

Overall, a good evening away from home.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jak_the_Wanderer's Summary
Date of Stay: March 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: April 18, 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway
I do not recommend this hotel for:
Great pool scene
I selected this hotel as a top choice for:
Concerts / Music festival
Was this review helpful? Yes No
Management Response
Stamford Plaza Melbourne , Guy Challis, General Manager
(Management representative)
Apr 17, 2008
Thank you for your comments. We are in the process of commencing a refurbishment project to update our suites.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $257 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Not for the money you pay”

Stamford Plaza Melbourne

Mar 8, 2008
0/2 found this review helpful

Nice enough place, but seemed a bit tired. A few issues with the electrics in the room. Internet was $100 dollars on our bill for not allot of usage, and im sure the website said it had wireless... not for us.

Suite was big, clean and everything you would expect if you were paying just a little less.

Food served at all hours was a big plus, quality not bad either, but again for the price i think some other hotels (suites) would beat it.

As far as location goes it a good spot

  • This TripAdvisor Member:
    • Liked — the high speed lift!
    • Disliked — dodgy pool, not clean, not like the picture.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ozman666's Summary
Date of Stay: January 2008
Traveled with: Friends
Age group: 25-34
Member since: March 08, 2008
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Tourists
I do not recommend this hotel for:
Great pool scene
I selected this hotel as a top choice for:
Shopping
Was this review helpful? Yes No
Management Response
Stamford Plaza Melbourne , Guy Challis, General Manager
(Management representative)
Mar 11, 2008
We are in the process of commencing a refurbishment project, which will include new carpet, furnishings and flatscreen TV's in lounge areas and bedrooms. Recabling for internet is in progress. We appreciate your feedback.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $257 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Great Location. But a Bit Hit and Miss.”

Stamford Plaza Melbourne

3 of 5 stars
melbourne
Feb 12, 2008
1/1 found this review helpful

Booked the Stamford Plaza via Rates to Go. It was a Secret deal. You paid a great inclusive price and got a five star hotel, but you only found out the location once you paid for it.
I was pretty excited as I booked it for our wedding anniversary so it was meant to be a very special occasion.
Reception was disappointing. The staff were disinterested and rushed through check in procedure. The service provided by reception was very ordinary.
The suite was comfortable but not as clean as it should have been. The cleaning trolley was still in the hallway so I am assuming that it had only been recently cleaned. My husband went to make a coffee and the kitchenette had coffee cup stains on the counter. There was also a large dead moth in the right hand corner of the counter.
Upon leaving the reception check out procedure was once again dismal. The disinterested reception staff let this 5 star hotel down badly. On the plus side, doorman and cleaning staff were very friendly and helpful.

  • This TripAdvisor Member:
    • Disliked — Reception and the dirty kitchenette.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chocorox's Summary
Date of Stay: January 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: February 12, 2008
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I selected this hotel as a top choice for:
Shopping, Other
Was this review helpful? Yes No
Management Response
Stamford Plaza Melbourne , Guy Challis, General Manager
(Management representative)
Feb 19, 2008
I am sorry you didn't bring this to our attention during your stay as we could have rectified the issues immediately. We hope you will give us the opportunity to look after you in the future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $257 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Good hotel, but staffing standards are variable”

Stamford Plaza Melbourne

4 of 5 stars
Warrnambool, Australia
Feb 10, 2008
2/2 found this review helpful

The Stamford Plaza is one of my favourite hotels in Melbourne, but it sometimes lets itself down with the poor quality of its staff.
The hotel's facilities are always good, and even the small suites have excellent facilities. The kitchenettes have a refridgerator, hot plates, dishwasher, sink and taps, and a microwave. And there is a kitchen table with four chairs. There is also a small sofa and a lounge chair. Bedrooms are often small, but adequate, with en suite bathroom. The bedroom can be partitioned off from the kitchette/lounge.
The hotel consists of two towers, separated by a public laneway. The reception area is at the base of one tower, and the restaurant/bar are in the other.
Recurring faults at the Stamford Plaza are the crowding in the restaurant for breakfast, especially for guests seeking a table after 9.00am. And the concierge is often not reliable in the retrieval of guests' cars within the promised 30 minutes. On week-ends the lifts are often slow and crowded.
But most common problems are at the reception desk, with queues and unhappy desk staff.
My wife and I last stayed at this hotel on the night of 8 February, in a one bedroon queen suite. It was a generally happy experience, and on check in and check out the reception staff were efficient and polite. Our room service meal was prompt and appetizing. We avoided the breakfast congestion by dining before 9.00am. and our car was on the street outside the entrance without delay.
But I didn't enjoy being hurried out of our room at 11.20am by a phone call from reception when I had already secured approval for a 12 noon checkout. That's what I mean when I refer to indifferent staff.

  • This TripAdvisor Member:
    • Liked — Its good facilities and closeness to the CBD
    • Disliked — Indifferent staff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wasamaid's Summary
Date of Stay: February 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 50-64
Member since: June 29, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Tourists
I do not recommend this hotel for:
Young singles, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Shopping
Was this review helpful? Yes No
Management Response
Stamford Plaza Melbourne , Guy Challis, General Manager
(Management representative)
Feb 25, 2008
Customer feedback is always welcomed and discussed at Departmental briefings in an effort to improve our service.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $257 (year-round)
Call now to book: 1-800-733-5916 from Orbitz

Reviews of Stamford Plaza Melbourne

( 18-22 of 71 )
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Stamford Plaza Melbourne Address

111 Little Collins St., Melbourne 3000, Australia