I took my sister to Melbourne for a girls shopping weekend and we stayed at the Westin.

We were met by the friendly conceirge staff who could not do enough for us. The gentleman who assisted us at checkin was fantastic - very lovely. He was even kind enough to show us how to use the lift (note: need your access card each time to get up to your floor).

We had a double room which was large enough for the two of us, our luggage and our multiple shopping bags! The bathroom was massive! It had a bath large enough for me to lie aka sleep in (and being six foot tall that's no mean feat!) with two basins and a shower with two showers heads??? - one standard water saving shower and one super large head. Note to self remember to turn the bottom tap in the shower as this turns on the standard shower head and you will not receive a rude and cold surprise from the other one!

A number of times we used the "Service Express" service to book dinner or tickets to attractions. Each time, they were amazingly helpful and prompt.

As part of our package, each morning we received a picnic breakfast in our room. WOW! At 8am we were greeted by a friendly person at the door with a table full of food! We each had a watermelon juice, strawberries, raspeberries, slamon, bagels, croissants, pineapple, cream cheese, cottage cheese, capers, onion, jams, omelette - my goodness the list goes on! I admit I was sceptical at the thought of a picnic breakfast (vs a buffet breakfast) but we were so full that we didn't need to eat lunch until about 2.00/2.30!

The view from our room was lovely. We overlooked the park to the front of the Westin! Our room had a floor to ceiling window!

The Martini Bar downstairs has a good selection of cocktails and a nice vibe to it.

But the best experience of all was the Allegro restaurant. For entree, my sister tried the rabbit ravioli and loved it - I had oysters kilpatrick - which are always good. For main, we both had the blue cheese crusted veal, with confit potatoes and port wine jus! THIS WAS AMAZING - you have to try it! And for dessert we both had the chocolate torte with marscapone.

All in all, we loved our stay at the Westin and cannot wait to stay there again!

My husband I and stayed at the Westin Melbourne for our Honeymoon and it was an excellent stay!

Room: Fabulous! Beautiful modern bathroom! Housekeeping very friendly, great service.

Staff: Very friendly, everyone we saw greeted us,

Managment is doing a great job at this hotel. I have been to many top hotels but their staff is not always friendly or as helfpul. I felt from the minute we arrived we received excellent service. This hotel upholds their name and reputation. I recommend to check out their pool and spa!

As a frequent business traveler, the line between good and great is often blurry. I'm typically just looking for a comfortable place to sleep, and with all the good new bedding installed by the major chains, I often can't discern the difference in value among the major hotel chains. Hence, when I book at places like the Westin Melbourne - luxury hotel with many awards - I tend to be disappointed at the price I pay (even when on business). However, at this Westin, the awards are very well deserved.

First - location - it is right downtown, two blocks from the Waterfront and right in the midst of all Melbourne's shopping areas. Second - the service - although Westin is known for it, at this hotel it was exceptional. Everyone from reception to the concierge to the room service delivery was incredible helpful and good natured, but not in that pompous-luxury-hotel type way you see too often. They genuinely want to help, and are humbled by the opportunity to do so. Third - room quality - I had one of their workout rooms with a treadmill - because of the treadmill, the room is huge, with plenty of space to stretch out if you have a longer stay. Fourth - the bathroom - double sinks, and a shower head that came straight from the cieling. After 24 hours of travel from the US, it was fabulous. Fifth - the pool and exercise facilities were quite nice.

Of course, being a Starwood, they charge you for everything - phone calls are more expensive in Australia than they are in the States. But that is to be expected, and they know they can do it because of their clientele. If you go to Melbourne, and can afford it, I would recommend the Westin wholeheartedly.

I think this hotel is great, one of the best in Melbourne. Check-in was prompt and no problems getting a room first thing in the morning. The rooms are very large, I had a nice King size bed and very large bathroom with shower cubical and bath. The view was straight out into another building so i couldn't see anything but bricks. The bed was fine but I really dont think it was a Westin Sweet Sleeper bed, and funnily there was not any Westin amenity's in the room, it was as if I was staying at a No brand name hotel. They did give me a later check-out on the Sunday for a fee. Internet was to expensive in the room but they did have free wireless internet in the lobby, a big plus.
Anyway really nice hotel, better if i had a nice view of something.