We have just got back from staying 8 days at the Short Stay location on City Road. This was our sixth stay with them. During this stay we had a 2bdrm apartment on the 22nd floor which provided great views. While the apartment was a little pricy, we were staying over during the Tennis Open and so expected to pay more than normal, as seems to be standard among most places during this time period.

During the stay we dealt with various staff who were all helpful and friendly in making our stay enjoyable. Nothing was ever a trouble when we contacted them for several different enquiries. Having stayed with them before we knew that the apartments were only serviced every 7 days, but to us this was not a problem as the apartment comes with its own laundry facilities. We also like the fact that this means you don't have cleaning staff trapsing through your apartment everyday just to 'spruce - up' the room.

With anything though, it pays to read the information provided on their website to ensure that you know what to expect from them, as the Short Stay aren't a 'hotel-apartment' chain type accommodation and have been in the past, marketed more towards longer term stays. Having stayed with the Short Stay at their various locations on now six occasions, we would not hesitate to recommend them to others.

We have just returned from 5 days stay at South Bank Short Stay Apartments in Melbourne. Experience is rather disappointing for accommodation which cost almost $500/night.
There was no change of bed linen or towels for seven days and there were no spare beddings or towels so we could wash the ones we used. When contacted "friendly staf" we were told "friendly" that they do not do that deliberately to make our holyday miserable and that everything was in black and white in terms and conditions.
The accommodation like this, with swimming pool and gym facilities, should offer much more towels like other resorts do even the ones in much poorer countries.
The worst part is pointing to "black and white" fine print which, I have to admit, I have never paid any attention to because I expected that level of service. Metter of fact I could not find that part even now. This just shows the bad attitude of the management.
Carpets were not vacuumed for the entire stay, doors were squeaky and toilette paper was not supplied at all.
Bed blankets were in stains and the apartment was so poorly furnished (no side tables or wall units ) so we had to leave our clothing, cameras, chargers etc. on the floor.
Except the nice location and stunning views the rest of the stay was total disappointment.
Defenitely not value for money.
I am quite happy to discuss this matter with anybody willing to hear from me and people who stayed with me.

The apartments marketed by Short Stay Apartments are said to be luxury. While the location and building is impressive I couldn't help feeling let down by the standard of the furnishings:
The TV was an old 21 inch box, the couches were poorly constructed leaving hard wooden areas on the arms where there should be padding, the tables, chairs and blinds were very office-like, the bed was uncomfortable and reminded me of lying on the springs of a trampoline (and the blanket was like a big flat sponge), and the bathroom products provided were of a low quality. The apartment was also in need of a paint.
Having said all that, it was very spacious, it had Internet provided (even though it didn't work one of the mornings and they couldn't fix it for hours), and it has a good indoor swimming pool. I would have to think though that the new Travelodge nearby is better value.

We stayed in the Southbank complex and although the apartments are a 10-15 minute walk from Federation Square, they're only 5 minutes from Southbank a buzzy area of restaurants and shops along the bank of the river, so although the street the apartment blocks are in is hardly lovely, it is pretty convenient if you're happy not to be right in the centre of things. And the views from our apartment (on the 30th floor) were sensational. The apartment itself was sparce but spacious (we were given a free upgrade from a 2 bed 1 bath, to a 2 bed 2 bath) and had everything we needed. The kitchen was well equipped, the bathrooms were clean (although the ensuite one was rather er, compact) and with good showers, the washing maching and tumble drier were easy to operate (and much used!), there was plenty hanging space (though no drawers and a limited number of hangers), a good (if not overly large) TV and music system, and the beds and sofas were comfortable. If we had any criticism it was that the bedding was a bit shabby, a couple of the sheets had small holes in them and both the blankets and the bedcovers were slightly torn. The staff were helpful and friendly whenever we spoke to them, and the DVD rental service from the conceirge was a welcome way to spend an evening in after a long day of sightseeing. The gym is small and the equipment limited and rather aged, and there's a tennis court and a good, clean pool - all on the 6th floor and free to residents for the period of their stay.