We stayed 3 nights in a river view suite (level 2) which at the time was AUS$330 per night.

The bad:

The rack rate did not include car parking at $4 per day out the front of the accommodation in an open public car park (not secure). Why don't they include this in the room rate? So silly and immediately puts people off-side.

The view of the 'river' actually overlooked industry (see attached pics). They don't show you this in the advertising material, that's for sure!

The showerhead was TERRIBLE. Non-adjustable and very high up, it sprayed in a circle around my body, with no water in the centre - and made it almost impossible to wash my hair. The shower was also poorly designed and the water leaked out so much you ended up using the spare towels to mop up the flood.

The doors slamming from other adjoining rooms shook the walls of our apartment frequently! (This is the design of the doors, not guests fault - and very annoying)

Internet prices were astronomical. $9.95 for one hour - and $24.95 for the day. Are they kidding? Is this 1970? Needless to say we didn't use the internet here.

Gym is not included (of course, nothing is) and is AUS$11 per visit.

No pool.

The good:

The apartment was clean and felt very new.
The 'river' view, although not what I expected, was better than the view over the carpark ('city view' on the other side)
Being on the river was a nice location to walk around Launceston, because it still feel like you're getting away from it all at the end of the day.
Nice bars around the precinct.
Mud restaurant food was very nice (but on the downside relatively expensive and and staff were snotty)

Overall:

OK and new, but can't say they are offering the same level of service for the price as other hotels around the world.

We recently samples the Peppers Seaport Hotel in Launceston.

Our room was a very spacious one bedroom apartment with a balcony overlooking the river.

The only disturburbing aspect of our stay was the Tamar River . It really should not be called a river, rather a very muddy trickle..!!!

The Peppers Seaport was an absolute delight. Very modern with all amenities one could hope for and quite spacious.

We have, on a previous visit, stayed at Hatherley House and rest assured that all future visits to this little town will be spent at Peppers Seaport.

Booked 2 nights through hotel website, got a good deal as part of Last Minute rates. We got upgraded to a one bedroom suite on check in. The suite was great, very spacious, clean, light and nicely decorated. It had everything we needed. The living room was huge, the balcony was of good size as well and there was lots of storage area. I am so glad we got a room facing the quiet side, i.e. the water, otherwise I think the rooms facing the highway would get a bit noisy. Staff was also excellent, very pleasant and helpful. Did not have breakfast at the hotel, so I can't comment on that. We tried to have dinner at the hotel restaurant, Mud, but unfortunately we had not booked ahead and they didn't have a table for us. Seems like its the place to be on a Saturday night. Very popular with the locals.

The hotel is in a great location, about 10 mins walk to the city centre, shops and such, and a very pleasant walk to the Gorge.

As previous readers have commented, a pool and/or spa would definitely make a great improvement to this hotel.

When you book remember to book a room on the second or third floor, we were on the first floor and could really hear the music and the noise from the bar and restaurnat downstairs (Mud) which on Friday and Saturday nights goes on till quite late. Didn't really bother us much - but good to keep in mind if you want to go to bed early.

Beautiful hotel, tastefully decorated, very sumptuous; could have stayed for a lot longer.
Excellent location, all around a very nice hotel.