This is by a long long way the worst hotel I have ever stayed at - anywhere!

The reception staff were surly and unhelpful,, the carpets stained, and the room in shocking condition. In-room carpets and furniture were sticky with dirt, the bathroom was grubby, and a wall light was dangling from its flex, in a dangerous condition.

The 'mini-bar' was an empty, dirty fridge, in which we would not have stored animal food.

Only the fact that we had an early flight the next day kept us there - otherwise we would have packed our bags immediately and left.

Please take our advice and don't waste your money - a bench in the park would be cheaper and more agreeable.

First, this hotel is no longer affiliated with Best Western, the signage has been removed ... that should have sent warning signals.

So why did we stay here? From previous trips we knew that Auckland downtown was a good 40min from the airport so we thought staying closer to the airport for our 5am flight would be better off - WRONG! The suburb as others have noted is in a very unsafe area. The hotel staff warned me several times to keep my car parked by reception rather than by our room as there are frequent break-ins. The gas stations in the area need you to pre-pay before filling up - first time we've seen in New Zealand.

The rooms is dirty and the beds look like they've taken a good beating over the years. The bathroom looks like something you'd find in a minimum security jail cell.

There is nothing close by, you'll need to drive to find shopping, groceries and restaurants - you'll want to drive out of this area!

I thought one or two recent redeeming reviews would make the rating on this motel better, not so, you've been warned. In retrospect, it was better to pay $10 more and stay at any of the better known hotels in downtown and brave the earlier morning wakeup call.

I was only staying 1 night and leaving 5.am to meet an early flight.I found my room to be very clean and more than adequate for my needs. I would recommend it and stay again.

This hotel - should not even be called a hotel. It was appalling and I wish I had read the review before going. Please take my advice - pay a little extra, and stay in a decent, safe place! I cant stress this enough.

We arrived in Auckland after a 8 hour drive. When we arrived at the front desk in at the hotel - everything went smoothly. The receptionist check us in and showed us the way around.

When I got into the room I stood in the room for Min's - walked back out to the receptionist and checked out. I could not believe the state of this hotel. It was shocking.

No air-conditioning. Bathroom was worse then an average standard bathroom. As it was all on one level I did not feel safe leaving windows open for air. No fan as well! I could not believe my eyes.

Giving this hotel a 1 rating is considered lucky. We moved to the venture inn suites only 2 mins from this hotel, paid approximately $15 extra a night for a safe contained unit with spa bath and air conditioning as well as a complimentary breakfast every morning.

This hotel is a total rip off. You have been warned. Dont stay here if you want service saftey and clean facilities. Trust me - Its not worth it.