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Ryad Mogador Hotel: Traveler Reviews

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TripAdvisor Traveler Rating:
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3 of 5 stars 86 reviews
86 Reviews
5.0 of 5 stars
6
4.0 of 5 stars
23
3.0 of 5 stars
30
2.0 of 5 stars
14
1.0 of 5 stars
13
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#184 of 299 hotels in Marrakech
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  • Rooms: 162
Address:
Bab Doukala
Marrakech 40000
Morocco
Check Rates: $62 (MAD477) Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Ryad Mogador Hotel

( 5-9 of 86 )
“Do Not Go Here. Seriously.”

Ryad Mogador Hotel

1 of 5 stars
Salisbury, Wiltshire
May 7, 2008
2/2 found this review helpful

At the risk of sounding like a complete downbeat gloom monger, I must advise anyone of sound mind and body not to book a stay at the Riad Mogador. It is, quite simply, the worst hotel I have ever been to in my life.

My girlfriend and I checked in after having spent a nice week on the Atlantic coast in Agadir, and were pretty sure from the outset the place was going to be a disaster. The check-in staff barely acknowledged our arrival, and grudgingly allowed us to check in as if we were a burden, before nodding us in the direction of our room with no more than a grunt.

We expected a room with a balcony (thank you Expedia for that 'all rooms have balconies' description, you deceitful swines) but eventually we found our way down dark, gloomy corridors (literally- the lights didn't work no matter what switches we tried) to a room with a single glazed window and no balcony, which was barely big enough to contain the filthy double bed. It was baking hot in the room... 'A-ha,' I thought 'I will switch on the air con. Expedia said all rooms have it. Thank goodness'...and guess what? It didn't work. The ridiculously rude welcome we had received didn't exactly fill us with the confidence to go and ask reception to get it fixed.

We also expected satellite tv, instead finding ourselves with a battered up old 10 inch tv with two channels. I don't mean that we had come to a great place like Marrakech to watch tv, but it was another bit of superb false advertising on Expedia's part.

We had a delightful view of the petrol station and coach drop off point, and to compliment it we were greeted by the wondrous sounds of vehicles, arguments and car horns. Within 5 minutes of entering the room we witnessed a fight between half a dozen men on the forecourt of the petrol station - of course we know this is not the fault of the hotel, but it added to the misery the horrible room had given us. Another completely confidence-inspiring feature of the petrol station was the view of locals filling their tanks with the pump in one hand, a cigarette in the other.

We decided to chuck our bags down and have a wander round after a quick shower. Well, the light in the bathroom did not work, nor did the door close. The shower and the sink were mouldy and cracked, and the bathroom was no bigger than a broom cupboard. I have never seen anything like it. In order to sit on the loo (not that I would recommend that in a place as disgusting as this was) you had to rest your legs in the aforementioned moludy shower. Nice.

Not to be put off, after all we were only staying for two days, we attempted to venture out to see the city. We were accosted by the hotel's security guard, who demanded to know where we were going before literally physically forcing me into a cab before being slipped some money by the driver. Nice to think I helped that goon get a kick back. We wandered down to the supermarket below, and realised that it was at least partly responsible for the strange, nasty smell that engulfed the hotel.

That was pretty much the last straw, and within a couple of hours of checking in we had had enough, and checked out, heading to the wonderful Kenzi Farah a short drive away. Compared to Riad Mogador it seemed like heaven. Our lasting image of the place was the receptionist not even looking up as we handed the keys back as we were leaving.

I don't mean to sound so negative, but I am simply trying to convey just how disgusting this place was. So perhaps I do mean to be this negative. The staff, the location, the cleanliness. Horrible, horrible, horrible. I know there are people who will think 'Hey, come on, you pay for a 3*, this is what you get'...but I have stayed in 3* hotels before that have looked like the Ritz next to this place. If it was possible this should be -10*.

Do yourselves a favour - do not go here.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gemandpete's Summary
Date of Stay: October 2007
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 18-24
Member since: May 07, 2008
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
Was this review helpful? Yes No
Check Rates
Average price*: $62 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“ignore the bad reviews”

Ryad Mogador Hotel

Apr 18, 2008
1/1 found this review helpful

If you book a three star hotel.... expect a 3 star hotel. Its fab. it was clean, which is all I really care about. It was cleaned well each day (changing the rug in the bedroom too!) Yes its noisier than here but you definitely get used to it... the double glazing is pretty good too! The breakfast was good and massive (even if there wasnt much choice).... the ORANGE JUICE IS THE BEST WE'D EVER TASTED!! The pool is small but there is so much to do and see in Marrakesh you dont want to waste all your time swimming! The hotel doorman gets your taxis for you, so i dont know why people were moaning about that?! The supermarket and cash machine next door are very handy. There were loads of complaints on here about the staff... they were lovely, booked restaurants for us, and were friendly enough (although one guy seemed to be a little fed up with his job!!) Enjoy Marrakesh... its mental...but fantastic!!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
natg80's Summary
Date of Stay: April 2008
Member since: June 01, 2007
Was this review helpful? Yes No
Check Rates
Average price*: $62 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Basic but great value for the price”

Ryad Mogador Hotel

3 of 5 stars
Portsmouth, UK
Apr 5, 2008
1/1 found this review helpful

I booked this hotel solely on the price - a triple room works out at around £15 per night per person including breakfast, the price a bed in a hostel in Europe would generally cost.

Our stay Hotel Mogador was fine, the room was clean, the buffet breakfast was more than adequate and the staff were polite and helpful, calling a taxi to get to the airport when we asked and arranging day trips in to the Atlas mountains for us.

The location is great, overlooking the walls of the medina and about 15 mins to the main square. As other guests have noted, it can be noisy with the windows open but all rooms have air con so you can work around this with a bit of flexibility.

We didn't use the pool area as we didn't go to amazing Marrakech to sit around and bake by a pool! I would say thet the pool area is small and gets little sun but its fine for a quick dip. If you want a nice pool area and space to sunbathe then this is not the place for you.

I don't understand all the negative reviews. I'm a travel agent and with hotels, I find you generally get what you pay for, if you want a luxury hotel with spa and nice pool area, then pay more you tight so-and-so!!!! Otherwise, as a base this place is fine to explore Marrakech.

  • This TripAdvisor Member:
    • Liked — value for money
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vixx83's Summary
Date of Stay: April 2008
Traveled with: Friends
Visit was for: Hobbies / interest / culture
Age group: 25-34
Member since: April 05, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, Girlfriend getaway, People with disabilities, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Great pool scene
Was this review helpful? Yes No
Check Rates
Average price*: $62 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Don’t Believe Negative Reviews”

Ryad Mogador Hotel

Mar 9, 2008
1/1 found this review helpful

I booked 4 nights here for me and my girlfriend. I was, needless to say, nervous. I was gambling on the fact that the bad reviews were due to unfair expectations. I found this to be exactly the case.

Our room was clean and comfortable, especially if you like a firm bed. The hotel is not brand new, nor does it look it. There were signs of minor wear and tear on our room (scratched siding in the bathroom comes to mind) but nothing that inhibited our comfort in any way. The room was kept tidy and clean – with nice towels, soap and shampoo restocked daily.

We found the staff friendly and helpful. They don’t pamper you, but it is not a luxury 4 or 5 star hotel, it is a Moroccan 3-star. There is truth to the adage that an African 3-star is not a European 3-star. This seems to me to be sort of obvious, especially when you look at the price – £30 in the UK will get you a 1-star and a shared WC.

As has been noted elsewhere, the hotel is located directly above a huge supermarket, which is very convenient. It is also only a short walk to the old city and about 12 minutes to the main square.

Breakfast was a wonderful selection of croissants and pastries, hot Moroccan crepes with honey and fresh yogurt, bread, cheese, boiled eggs, and unlimited refills of the best orange juice I’ve ever had. This is one area where Ryan Mogador Marrakech blows away European 3 star hotels.

The only negative remark I could make is that the hotel does face a loud and busy intersection. This is not a big problem if the window is closed. I also wouldn't recomend the pool - it is cold (though clean) and often in the shadow of the hotel.

Finally, it's really important to note that no one, least of all cab drivers, has heard of a hotel called “Ryad Mogador Hotel”. There are 5 Ryad Mogadors in the city – this one is known as "Ryad Mogador Marrakech". I also recommend taking the bus from the airport, or if you do take a cab, refuse to pay over 50 dh. We almost paid 200, but wised up.

Over all, Ryad Mogador Marrakech is by no means a luxury or romantic hotel, but that’s not what it is supposed to be. There are plenty of high end riads and resorts in Marrakech; this hotel is a fantastic value for a clean, convenient, comfortable place to stay.

  • This TripAdvisor Member:
    • Liked — VALUE, Location, Breakfast
    • Disliked — Traffic is noisy if the window is left open
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dustinlmu's Summary
Date of Stay: March 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 18-24
Member since: March 09, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, Girlfriend getaway, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Great pool scene
Was this review helpful? Yes No
Check Rates
Average price*: $62 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great Location - Shame about the Service!”

Ryad Mogador Hotel

Feb 22, 2008
3/3 found this review helpful

Hi,

I am not usually the type to write about my experiences but feel compelled to tell the world of my hotel experience in Marrakech.

I stayed here with my girlfriend for 1 week, Valentines Week 2008.

The Ryad Mogador Hotel (this was the Ryad Mogador opposite the bus station, apparently there are 5 Ryad Mogadors in Marrackech) is situated in a fantastic location and is a 15 minutes ride to and from the Airport (cost for this should be 200 Dirham).

The Ryad we were in was within a 5 minute walk of the Medina and a 10 minute walk to the New Town. Lucklily for us we had amazing views of the Medina (Old Town), if you can at all specify your room, do try to get one with a view of the Medina rather then a view of the petrol station at the back of the hotel, this makes a huge difference to the holiday experience - trust me on this one!

Rooms - very basic but kept clean, unfortunately the sliding doors (quadruple glazed) that lead out to the balcony did not keep out the sounds of the road outside, this is a very busy road so expect to constantly here cars honking their car horns every minute of every day! There is also a very basic TV service with only 5 channels.

Service - very poor. The reception staff were very unhelpful, really uninterested in helping us. When we wanted to know more about Marrakech they just shrugged their shoulders and didn't want to help. The cleaners wkept the rooms clean and tidy so expect clean towels and a clean room after your days outing in Marrakech. Porters were also unhelpful, it helps to be able to speak French otherwise they just don't bother.

Restaurant - Breakfast was included in our booking and this is very basic - standard pastries (Pan Au Chocolat, Danish, Pancakes, etc. The OJ was disgusting and I wouldn't have fed that to my dead cat! Dinner - very basic Italian menu, this wasn't brilliant but was cheap (and we didn't get food poisioning).

Water - Safe to wash face, to shower and to gargle. Neither of us got ill doing this.

Conveniently situated within the grounds of the hotel is a supermarket, which was cheap and we started all of our days off here buying bottles of water.

Lights in hall ways - switch themselves off every few minutes to save electricity so expect o leave your room in the mornings with the lights off. Light switches are conveninetly located but this is very odd and you'll come out of lifts searching for the hall lights, very odd!

Swimming Pool - the water is kept freezing here. You can imagine this being advantageous when temperatures reach 40 but there was no need to keep the water as cold as it was. This is a small swimming pool so be wary and its not that relaxing to sit and chill by the pool because of the major road that elads past the petrol station at the back.

Be wary of cabs out front as we got ripped off a couple of times by these cab drivers. Its worth walking up the road a bit and getting a cab directly off the main road as they are less likelier (from our experience) to rip you off!

Overall - Great loaction, easy to get to Medina and new town from here. Poor service from staff, you'll need to be wary of.

My rating is 6/10

  • This TripAdvisor Member:
    • Liked — Location
    • Disliked — Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SimonRoss's Summary
Date of Stay: February 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 18-24
Member since: February 22, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, Older travelers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, People with disabilities, Great pool scene, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites, Outdoor / Adventure, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $62 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Ryad Mogador Hotel

( 5-9 of 86 )
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Ryad Mogador Hotel Address

Bab Doukala, Marrakech 40000, Morocco